Holiday Inn & Suites Dallas-Addison, an IHG Hotel

No centro financeiro em Addison, Holiday Inn & Suites Dallas-Addison, an IHG Hotel fica a apenas 10 minutos de carro de Galleria Dallas e de Addison Circle Park. Este hotel fica a 19,4 km de Dallas Market Center e a 20,3 km de American Airlines Center.Sinta-se em casa em um de nossos 102 quartos co...

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9

Suíte, 1 quarto

1 cama King

Quarto à prova de som

Configuração: quartos, sala de jantar e área de estar

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Comodidades do quarto:

Máx 4 adultos

Máx 3 crianças

Reserva imediata

4

Quarto standard, 1 cama King

1 cama King

Quarto à prova de som

Internet: Wi-Fi grátis

Entretenimento: TV de te...

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Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

4

Quarto standard, 1 cama King, Acessível (Mobility Roll-In Shower)

1 cama King

Quarto à prova de som

Internet: Wi-Fi grátis

Entretenimento: TV de te...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

4

Quarto standard, 2 camas Queen

2 camas Queen

Quarto à prova de som

Internet: Wi-Fi grátis

Entretenimento: TV de ...

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Política de Cancelamento

Comodidades do quarto:

Máx 4 adultos

Máx 3 crianças

Reserva imediata

5

Quarto standard, 1 cama King, Acessível (Mobility Tub)

1 cama King

Quarto à prova de som

Internet: Wi-Fi grátis

Entretenimento: TV de te...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

9

Suíte, 1 quarto, Vista para a cidade

1 cama King

Quarto à prova de som

Configuração: quartos, sala de jantar e área de estar

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Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

4

Quarto standard, 2 camas Queen, Acessível (Mobility Tub)

2 camas Queen

Quarto à prova de som

Internet: Wi-Fi grátis

Entretenimento: TV de ...

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Política de Cancelamento

Comodidades do quarto:

Máx 4 adultos

Máx 3 crianças

Reserva imediata

5

Suíte, 1 quarto, Acessível (Mobility Tub)

1 cama King

Quarto à prova de som

Configuração: quartos

Internet: Wi-Fi grátis

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Política de Cancelamento

Comodidades do quarto:

Máx 4 adultos

Máx 3 crianças

Reserva imediata

1

Quarto standard

1 cama de solteiro ou 2 camas de solteiro

Quarto à prova de som

Internet: Wi-Fi grátis

<...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

No centro financeiro em Addison, Holiday Inn & Suites Dallas-Addison, an IHG Hotel fica a apenas 10 minutos de carro de Galleria Dallas e de Addison Circle Park. Este hotel fica a 19,4 km de Dallas Market Center e a 20,3 km de American Airlines Center.Sinta-se em casa em um de nossos 102 quartos com geladeiras e micro-ondas. As TVs de tela plana com programas a cabo garantem sua diversão, enquanto o Wi-Fi de cortesia mantém você conectado. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres e escriv...

4355 Beltway Dr - Addison, Texas - Estados Unidos - 75001

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    5

  • Muito Bom

    1

  • Bom

    0

  • Razoável

    0

  • Ruim

    2

Perfil dos viajantes
  • Negócios

    3

  • Romântica

    1

  • Viagem a sós

    0

  • Família

    1

  • Viagem com amigos

    1

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Localização

  • Qualidade do sono

Pet Travelers Beware!!!!

Avaliou em 12 de maio de 2022

My wife wanted to join me on a business trip which meant we had to take our 3 Chiwinnies. We typically stay at Aloft which is pet friendly but since changing to IHG, I wanted to get my points of course. I made the reservation from my IHG App and at no point did it prompt me for name of pet, number of pets so I assumed I was good and if there was any other fees or charges, they would alert me at checkin. Upon check-in the gentleman asked me if this was my first time staying at this property. I said yes and that I normally stay in Las Colinas, but they didn't have a pet friendly hotel in that area. I then asked if I could be close to a stairwell so I could take the dogs out down the stairs instead of bringing them through the lobby as to not cause any issues. He said he would get me as close as possible. When he gave me my room keys, I asked him where the stairwell was that I could park by to bring the dogs up. He pointed in the direction of the stairwell and I was on my way. We checked in on Saturday and on Monday my wife receives a call in the room accusing her of having 3 dogs. She acknowledged that we had 3 dogs and was promptly told she needed to authorize a room charge of $75 per pet which totaled $225.00. Being afraid she had done something wrong and unaware of my conversation with the from desk attendant on checkin, she said ok. Upon learning of this, I stopped by to speak the the attendant on duty who was aware of the situation and said I would need to speak with the General Manager. I explained that I had mentioned several times that we had dogs on checkin and were not advised of any charges. She said I would need to speak with the GM and there was nothing she could do about it. I contact IHG who seemed to be in shock that I had experienced this kind of treatment and promptly said she would call the Property and see what she could find out. When she called, she said she had spoken to the GM and he would be calling me. Upon speaking with the GM, he seemed more upset that I had called IHG than he was about my bad experience. I had mentioned to IHG that there has been a man sleeping in his car in the back parking lot for 3 days and that in fact eery time I had exited or entered the hotel from the back entrance, he was in the car with engine running. The GM went into great detail about how this man was a regular guest at the hotel and no one else had complained about him sleeping in his car in the parking lot with the engine running and he say no issue. After then telling me that it is not swimming season in Addison, Texas yet because it was only May, I realized I was dealing with someone who was more worried about being right than being happy. I let him finished at which point he said he Wass going to refund the fees since I had not been told about them at checkin when I mentioned the dogs. I thanked him and apologized for any inconvenience. That same afternoon, the GM called our room and spoke to my wife saying one of our dogs had urinated right outside our door in the hall. My wife explained that that did not happen. She then called me to tell me what was going on and I called the GM back. He told me the same thing that one of our dogs had urniated outside our hotel room door. I requested to see the video in which case he when ballistic and spoke to me in a demeaning manner and I then said I don't think you would be speaking to me in this manner if I was standing in front of him. I offered to come back too the hotel to speak with him directly and he then said I was threatening him and he was now refusing service to me and I was to come get my stuff and leave the hotel. I called IHG about the incident and they concluded it was a franchise property and there was nothing they could do and offered to get me another room at a nearby IHGH property. Since I only had one more day in Dallas, I opted to just drive home that night instead of checking into a room that I would be checking out of the next morning. I have taken photos and a video of me rubbing the stain in which they said our dogs caused that day. It was dry, not wet. I also videoed the same type stains throughout the hallway and in front of other hotel room doors. This is a case of someone put in a position of aurhvtoity who abused that position. The GM was clearly offended that I had called IHG and I believe he did this as a personal vendetta. Do yourself a favor, book at some other IHG property. These people don't adhere to the same rules that the other hotels that I stay at 8-10 nights per month operate by. If there is a problem, I assure you this location has no problem resolution skills and you will be disappointed as I am.

E9011SHdonp

Great Customer Service.

Avaliou em 22 de outubro de 2021

Weekend Saved ! We appreciate your engineer Mark My husband lost his wedding band We ask jim at the front desk to send maintenance to open sink up and locate my husband's wedding band. Well over one hour later and pipes removed Mark found the wedding band. We left small token for Mark to show our appreciation with jim at front desk. Later that morning we witnessed Manager (Kennith) screaming at the top of his lungs at his employee (Kitchen person) this behavior from Him was in front of my family this was unacceptable behavior. We witnessed his unprofessional behavior on both trips to your facility.

Z6486BKmelindah

Adrian and front management staff are super welcoming & helpful.

Avaliou em 14 de março de 2020

The rooms are great. The location is convenient but is also not too close to the highway, so that it is quiet. My older kiddos were very happy with the room. We travel alot, so they are picky. Adrian and the front management staff made sure that our room reservation was correct and that all of our needs were met. I could not be happier. I will stay here again. Thanks, M.Davis

MDavis979

The Best !!!

Avaliou em 18 de outubro de 2019

This Holiday Inn in Addison, Tx near Dallas is the best. Newly remodeled and the restaurant is not your average hotel food. Excellent service and great food. Also a lot of restaurants in walking distance but ate at hotel every night ... check it out!!!

oldfatman

Excellent experience - kudos to the team

Avaliou em 10 de agosto de 2019

The new team on board has raised the bar for rehabilitation of what must have been a tired hotel and making it a tremendously satisfying experience. The rooms are large, clean and exceptionally equipped with amenities that are perfect for the weary traveler who wants a clean, quiet and very reasonable rate for a hotel stay. The food is good, fresh and satisfying. Complementary coffee and water is always on hand. Staff goes out of their way to assist.

Heather B