Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Not as advertised. Threatened by manager over review given.
Avaliou em 28 de Fevereiro de 2020
This review applies to the Family Apartment. Upon checking in we found out that the room is not a 1 bedroom. It is a large studio with everything in one room. It is a converted storefront. The noise from the street was so loud we could not sleep. Their idea of a bedroom is a curtain separating the queen bed from the bunk beds. The bathrooms were industrial and only one shower. We asked management about another room and were told they were full even though rooms were showing available on their website. We left a negative check in review because of the misleading description of the room on Hotels.com. At around 9 pm the manager came banging on the door to tell us we were being evicted without refund for having a bad opinion of the place. He proceeded to yell at us for 15 minutes. We were able to contact Hotels.com. The representative was able to contact the owners and arrange for us to continue our stay. The website promises Tempur-Pedic mattress and Egyptian cotton sheets. These were no where to be found. There was no way to get the room dark for sleeping as the curtains were not light blocking, as promised, and there was a big lighted exit sign over the windows facing the street. The storefront next door was an atv rental and they were very loud. Partying till 3am. The kitchen and dining area are all in the same room with the beds. The air conditioner is undersized for the room and could not keep it cool. Also the cleaning service shuts it off so the room is like a sauna.
visiting the Arenal volcano
Avaliou em 16 de Fevereiro de 2020
We spent 3 nights at this aparthotel and were very happy with the accommodations. We had a one bedroom apartment complete with kitchen, dining area, living room, bedroom and bath. We were able to buy what we needed for meals at a local grocer which saved us money. We had a balcony overlooking a jungle like garden with flowers and as a result an abundance of hummingbirds and on our first night a tucan! There is a large hotel right next door but the garden distracted from it Norma, the owner has an infectious laugh and is very warm and welcoming. Both she and her husband were quick to offer recommendations when asked. She even did our laundry for a nominal fee....something we needed since we are on a 3 week trip. From this location we were able to visit the volcano and we also drove to Rio Celeste....both were wonderful day trips. We
also spent time walking through La Fortuna which is a busy town with lots of restaurants. We enjoyed a wonderful dinner at NeNe's (sp) and thoroughly enjoyed the gelato on the main street.
Avaliou em 24 de Maio de 2018
Excellent location, Super and friendly owners, Super Clean !!.. all is nice,, The rooms are decent size .. Kitchen , Bathrooms, Closets, Safe include , AC, Vents ,, etc etc etc .. .. Thank you Mrs. and Mr. Sen .. see you again soon..!!
Can find better
Avaliou em 28 de Março de 2018
The location is decent, though in hindsight, I would have preferred to stay in the town centre of La Fortuna. I had a spacious room which included a kitchen. If there was no dead cockroach in my bedroom, I would have given 3 stars. Though I didn't make a big deal out of it, the owner could have offered a new room, or even some kind of refund. She offered my room be sprayed, but I didn't want those fumes. Probably the cockroach was dead from previous spraying. And if no cockroach and if breakfast was included, it would have been 4 stars.
Avaliou em 17 de Fevereiro de 2018
Attentive and friendly service by this family run appartement hotel.
Rooms are clean and specious, comfortable beds.
Very good located, supermarket is a 5 minute walk, and city centre a small ride, laundry and cleaning service is good.
Wifi is fast and reliable.