Permitida a estadia de animais de estimação (sem custos adicionais).
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 126 avaliações
Pontuação dos viajantes
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Resumo das pontuações
Discriminatory treatment of single parents
We have booked and payed a room for me, my babysitter, my daughter and my twin babies a year ago and when I called to ser sleeping arrangements for the babies and asked if the twin buggy enters the room the reply was that it won’t fit, they don’t have an elevator and why could my husband not help. I told them I’m a single parent and that my babysitter doesn’t work 24 h a day to which “Luz” who attended my call replied that “neither do we and don’t expect help from our staff” after which she suggested I cancel my reservation. I was dumbstruck and asked if I may fold the buggy but she insisted on interrupting me, saying things like “don’t you know who I am, I’m not one of the receptionists” showing equal dislike and discrimination for stuff as clients, especially single parents with multiple children. In the end she just hung up and refuses to find a solution, give a proper explanation and/or apologize. I sincerely wish the owners think twice about having such rude, discriminatory and narrow-minded people speaking on behalf of their establishment.
Ok for the price
We stayed for 2 nights. The room was clean and warm. The bedding and towels were clean. Bathroom also clean and shower water was hot. For what we paid we could not expect much and have stayed in much worse hotels for much higher prices. The staff was very nice and helpful. It does lack some ' refinements' but as a ski lodge for a couple of nights it was ok. Breakfast was nothing special but included in the price. It is not a 4 * hotel and doesn't pretend to be. Location is good as is the scenery and views from the bedrooms. There is a communal area and bar with a roaring fire if you wish to make us of them. Bus stops just outside the grounds. We would stay here again.
The location is good if you are looking for some peace and nature. Girls at the front desk are very helpful - they gave us excellent tips for hiking routes. A negative aspect was the menu at the hotel restaurant, it is cheap but the portions are small, food tasteless and served warm, not hot. Also, the house wine that is included into the menu is bad. Since I live in Catalunya I know that normally you get quite good quality for your money in food wise. I can recommend to stay at the hotel but not to dine there.
Find somewhere else
Very old hotel with shabby decoration. The room's furniture is ancient and sad. All is very dirty: bathroom, sheets, carpet,... The food is horrible and scarce. The walls between the rooms are so thin that you can't sleep hearing the snoring of your room's neighbour or they footsteps. They don't have wifi anywhere and in addition you can't pay by credit card. They may think that we are still in the 70s. You wouldn't find any conveniences, not even the essentials.
Improving, a long way to go.
This hotel has potential but needs a renovation. Is expended. On the other side, they are trying hard to improve and, little by little, fixing a few things. The food is ok for the price. Don't expect much. Rooms and bathrooms are expended. Ok to sleep but if you are just a tad fussy, go somewhere else. Common spaces are ok but, again, expended. Pool is nice, but they need to check the chlorine levels. In my opinion they are low. The water is not sanitary. I may go again as is conveniently located and my friends love it, but I would not go on my own.