Avaliação dos hóspedes
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Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 22 de Outubro de 2021
Looking forward to our soup so we ordered the winter vegetable aka tasteless dishwater with a handful of under cooked veg.The easiest thing to make surely...Very dissapointing customer service as no offer of an alternative or a refund when we complained..Lovely setting though..!
Dated but reasonable
Avaliou em 15 de Outubro de 2021
Came here to eat as everywhere else was fully booked. Food was average. A bit like an upmarket pub chain. I had the ribs, which were as tough as I can imagine Thor the god of thunders are. Chips were ok. Onion rings were pretty damn good. The mrs had a crispy chicken burger, which was a little on the black crispy side. She enjoyed it though! If your stuck. Then crack on and eat here.
Nice family meal but residents prioritised for reservations
Avaliou em 3 de Outubro de 2021
Close to our holiday let accommodation, we could not book as could only reserve a table if you were a resident.
We managed to get a table (booth) for 6 as a walk in but had to be very early. Before 6pm. Weather was wet so only inside tables being used.
We were given a warm welcome and lots of local knowledge imparted - including the range of local beers available.
The food was fairly priced in a hot tourist area right next to the Waterhead piers about a mile outside main Ambleside. We had the ribs, gammon, burger and nachos and all were of good quality.
Overall a nice experience. Thank you!
Fabulous stay on a beautiful lake
Avaliou em 27 de Setembro de 2021
We ended our Scotland road trip with a couple of nights in the Lakes, and this hotel was the perfect way to end our tour.
I couldn’t fault anything!
The location is perfect! The room was clean, with good amenities and the staff were brilliant.
The food was great and the views were spectacular.
I phoned the hotel today especially to get the name of a member of staff as I wanted to include him in this review.
Mike the bar manager was outstanding!
The service he provided really made us feel welcome, Mike was more than accommodating and he went above and beyond!
He is a credit to the hotel.
I highly recommend this place and we will certainly be returning!
Avaliou em 24 de Setembro de 2021
Just home from our break at The Wateredge.
Like most hospitality businesses, they are short staffed due to the effects of Covid.
However, all staff were friendly, helpful and working with a smile, despite the difficult circumstances and long hours.
Talk to them, they were happy to engage with us and share a laugh, I guess they’re so used to complaints they probably expect everyone to be grumpy.
Non-residents should give them a break and not be so rude when told drinks only, no food. Other hotels nearby had signs saying residents only, meaning you couldn’t even go in for a drink!
As resident guests, we were pleased to be given preferential service, why would that not be the case?
Room was great, fab views of the lake. Breakfast was lovely with a good choice of continental on the bar area. Not sure about the previous comment about the juice jugs, they poured perfectly fine for us on all 3 days!
We’ll definitely be back, just wish them well for an improved future as things settle back to normal.