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Worst hotel I’ve ever been to, go somewhere else.
Avaliou em 9 de Outubro de 2021
Now, I like to travel. I’ve been to a lot of hotels. This is by far the single worst hotel I have ever laid eyes upon. Upon arriving we walked in the room supposed to be non-smoking, and it reeked of cigarette smoke. Secondly, in the bathroom the light switch cover was completely off and all the wires were exposed. The sheets were burned with cigarette burns, clearly dirty with hair on it, and contained countless holes. The hotel it’s self was in a sketchy area and there was a homeless person in the parking lot with a grocery cart when we were trying to check in. My friend and I stayed all of 15 minutes and paid for three nights. We left immediately and stayed somewhere else in the crappy “Manager” was always conveniently out when we called to try to get our money back. Still have not seen a refund and it’s been two weeks. I would rather die than staying out in this hotel. Please please go anywhere else. You’d be better off sleeping on a park bench.
I have been to hotels in Uganda, Tanzania and Kenya and this is worse
Avaliou em 12 de Julho de 2021
Most disgusting hotel experience. Room was supposed to be non-smoking well it stank. The carpet outside was disgusting and the carpet inside the room was equally distasteful. They forgot one day to do our room and left us with no dry towels. The included breakfast was not included and the free coffee was worse than swill. To add insult to injury there was a music festival on Sat evening and the room shook with bass that could wake the dead and definitely woke us. The hair dryer and iron were not present and the furniture in the hotel was a mess. We found pieces of plastic on the floor and the carpets were not well vacuumed. All in all this was one of the worst experiences I have had. This property needs attention badly and lives up to nobody's standards. Don't stay here its awful.
Avaliou em 4 de Fevereiro de 2020
I don't like being fooled by reviews like most of the ones this place has. Most of them must be for a different place. Going in order...
First, this place is difficult to get to. The GPS in my car was repeatedly "fooled" while trying to get there. To say that this hotel is in a rough part of a violent city is an understatement. The only way I succeeded in finding it was to first use the address of a pizza place I planned to go to for supper, and then updating the GPS. This "hotel" is in an industrial development which has long since seen better days. Getting accosted at an intersection by an aggressive panhandler while enroute was a highlight of the trip to this "hotel".
When I finally got there, I had to be "beeped" in by the desk clerk. Yes, there is an electric lock on the door to allow entry into the lobby. This was in a manner not unlike you would expect in a high-security prison. Indeed, most U.S. airport terminals aren't as secure as the lobby of this hotel is. While I was being checked-in, I was intrigued by the "rules" of the hotel. Especially the one about "visitors" (and the hours they're allowed) in guest rooms. The inattention to grammar on the signs about smoking (see photo) should've given me a clue on what awaited me.
Since this is only a two-story hotel, there is no elevator. However, my request for a ground-floor room was ignored (despite the hotel appearing to be near empty) and I had to navigate the stairs. Perhaps it was for my safety that I was located on the upper level?
The room was reasonably well-decorated and initially seemed clean. The whole interior of the place appears to have been recently remodeled. Unfortunately, the heating in the room wasn't up to the task of keeping the place warm on a sub-freezing night. The worst part of all was the absence of hot water at 7:00 AM! This is unacceptable! It was a preview of the chill that awaited me in the hallway as it was quite cold when I went down to breakfast.
I have to say "initially seemed clean" (despite a strange "guard" installed on the light switch next to the room door), because, when I turned around, there was an obvious "X" mark/stain left on the inside of the room door. There was also a chip in the finish of the bathtub. The wiring for the hairdryer appears to have been an afterthought. There was no microwave in the room although there was an opening in the entertainment center where one could've fit. (There was a fridge, though...) There was also a noticeable crack in one wall. Finally, there was a stain on the chair. Please see the attached photos.
The best thing I can say about this place is that the sausage at breakfast was quite good. The eggs on the other hand, looked like an industrial/institutional product.
Between that cold water for the shower, the room not getting above a cool temperature, and the frosty morning chill in the upstairs corridor, this hotel is setting an example of what "green" practices can mean for a hotel guest.
It was interesting that at checkout, the desk clerk didn't ask if I'd had a good stay. Before I could tell him about the hot water problem, he asked if I (senior citizen) needed help with my luggage. And, when I said I didn't he said "see you next time" while taking my card key and walking away.
Outside, my car was one of only five in the parking lot. Thankfully, it appeared unmolested. I loaded it up and got out of there, thankful I'd survived the experience.
This was without doubt, one of the worst -if not the worst- hotel experiences of my life. Thankfully, I only used my "Choice Rewards" points to "pay" for the room. I'm surprised Dan Bell hasn't filmed a "show" here. Yet...
Summation: Don't even think about considering this place! If you have a choice between sleeping on the sidewalk and spending a night here, you might be better off on the sidewalk.
Robert F B
Avaliou em 5 de Janeiro de 2020
Every time I visit this hotel, they always take such good care of me. So much so that I only stay at this hotel when I visit Baltimore. The staff knows and call me by my first name. The only problem I've had was one time my television was missing a few channels but that was quickly resolved. And quite often I do show up to breakfast just as it's ending but I always get asked if there's anything else that I want before they put everything away. Their customer service is excellent.
Always will be my home away from home
Avaliou em 4 de Janeiro de 2020
If you need to stay at a place this would be the best place to stay the staff really cares about the customers they made me feel very welcome and also made me feel safe a two night stay turned into a week and a half stay because they made me feel very comfortable if I could live there I would