Apenas são permitidos animais de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 442 avaliações
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Resumo das pontuações
Dump!! Stay away
We booked a night there to take our Grand Daughter on a mini Vacation. You had to wait in the lobby which was kind of a disaster zone itself and should have know from there that everything else was not going to be any better. After waiting about 30 min in line we finally got checked in and had to walk what seems like a million miles to this disabled Vet (the closest elevator was broken). We get to the room and it had not been updated since the civil war. I even found a condom behind the nigh stand. The pool water was green. I let my granddaughter swim in the water that was circulating but only for about 30 min. We then proceded back to our room to get our bags and check out. It was just plain nasty.
We went for a dart tournament. Staff was helpful however, the hotel is in need of a face lift. We found the rooms dated, musty, and we could still smell cigarette smoke. The outside doors do not lock so anybody can enter the hotel and nobody would know. - in this date and age, its kind of scary.
Visit to hotel and Waterpark
Omg this hotel was disgusting. I am so distressed that we paid $179 and $125 respectively for two nights with a water park pass included. They don’t tell you that the water park is additional with your stay and that I must book directly through the hotel if we want to visit the Waterpark. Needless to stay, that hassle and the reviews should have steered us away but we were determined to have a good visit to the Waterpark for our little ones birthday. We checked in and was immediately scared. This is the type of place where you don’t put your luggage on the bed until doing a “bed bug” inspection. There was garbage between the bed and the night table and stains on the mattress cover. We reserved a king bed and pullout but got two double beds and pullout. The quality of the furniture was so shady that we wouldn’t put our daughter on the pullout so ended up having her in bed with one of us. Restless night on a shady lump mattress. There were holes in the wall and I was dismayed that the idea of hotel furniture was a folding chair at an old desk. The countertop was sticky. Front desk person asked how our room was when I went out to get food. I rolled my eyes and she offered me another room right away. I looked at the offered 2nd room and discovered it wasn’t worth the hassle of moving rooms. I will write another review with pictures. Please don’t stay here. You will regret it. I’m sorry.
I travel for work all the time so I’ve been to quite a few hotels but I have NEVER been to a place so disgusting in my life. My first room had stains all over the sheets so I kindly went downstairs to ask for another. The front desk lady was nice and just gave me a different room. Keep in mind this was a completely different room with the SAME problem. This time though the sheets had actually trash underneath there was tissue and crumbs so there was no way I would be staying in that room. So again I called down and asked for another room. You can tell the lady was getting somewhat annoyed but the fact of the matter is if she actually had came up to inspect what I was talking about she would understand. Anyways I got a THIRD room. Same routine I checked the sheets this time I decided not to even do my normal thorough routine. I pull back just one of the sheets and there is this HUGEEE yellow stain in the middle of the sheets and some more stains on the side. I had to be up in a few hours so I layed on top of the covers with all my clothes on but I couldn’t actually fall asleep. Again this was the worst place I ever stayed and I would caution no one to ever come!!
We took a chance amongst all the negative reviews and stayed here for the waterpark for kids but never again. As soon as arrived noticed run down , dirty etc... like most other reviews. First room smelled awful so got another room which wasn’t much better. Breakfast terrible and waterpark is connected but not included in price of hotel. Will stay at Hampton next Time