Não se aceitam animais de estimação ou de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 231 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Muito bem localizado e limpo
No centro de Casco Viejo, perfeito para uma cidade em que não se pode estacionar no centro. Muito limpo. Conceito engraçado (Alice no País das Maravilhas). Questões relativas ao acolhimento muito bem organizadas (isto porque não existe recepção/recepcionista). Preço-qualidade com a localização compensa certamente.
VERY noisy at night
I very rarely write reviews but feel I need to here to warn others. The room we were in was very, very noisy all night - didn’t sleep properly for 3 nights. Could hear all the traffic and people outside until 2am until the traffic restarted at 4am. The windows were only single glazed and didn’t fit that well. Did also speak to another resident who confirmed it was the same for her. The toilet was not separated from the bedroom ie no door so privacy was poor. The toilet was a mechanical one and went off hours after it was used most often in the middle of the night. Breakfast was restricted. Cleanliness was good and it was in a good location. However, overall from our experience would not recommend if you value your sleep!
Home from home in Casco Viejo
A delightful bolt-hole right in the Casco Viejo old town. Bright and clean with a rather wacky Alice-in-Wonderland theme - our room was called "Alicia en un mar de lagrimas"! What made a big difference was the little kitchen stocked with tea, coffee, juice, cereal, bread, pastries, fruit and more - no calling room service or finding a bar for that first cup of tea in the morning. It's a meeting place; we talked to most of the other guests over breakfast. Thanks to Vanessa, Natalia and Claudia for their smiles, chats and care :-)
Sleepless in Bilbao!
The hotel and room were very clean. Staff very nice. The accommodation was adequate but not worth the price. The location of the accommodation was the nosiest I have ever stayed. I have been to many many cities, towns around the world and I can honestly say that This location was nerve shattering. You will not sleep if you stay in this location. Every sound from the street can be heard constantly all through the night. Council workers, bars, people banging, shouting, whistling, singing. And when there is finally a quiet 20mins and your starting to relax, the jet engine toilet goes off on its own for no reason. I really should have taken the negative noisy reviews more seriously.
Every night sleepless
Rooms are small but clean. You hear every noise from outside, the locals who live upstairs and the deafening noise from all the toilets in the building which flush on their own accord. It was over priced for the quality. I have stayed in hotels all over the world and this was by far the worst. Do not stay here