Holiday Inn Express & Suites Bloomington - Mpls Arpt Area W
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R$ 726
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Saída até: 11:00
7770 Johnson Ave S, Bloomington, MN 55435, USA - Bloomington, Minnesota - Estados Unidos - 55435
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
TripAdvisor
Pontuação dos viajantes
Excelente
202
Muito Bom
106
Bom
39
Razoável
7
Ruim
7
Perfil dos viajantes
Negócios
68
Romântica
58
Viagem a sós
20
Família
149
Viagem com amigos
29
Resumo das pontuações
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
What an awful service! Very disappointed.
Avaliou em 17 de fevereiro de 2023
If I could give zero stars I would. This is probably the worst front desk service I’ve ever had. We, as a family, came to this hotel to check in with reservations that we made over a week ago. We showed up to check in, and the front desk attendant told us that they gave our room away and to leave the premises. We asked to speak to a manager the front desk attendant refused. Then we asked for his name, he continued to refuse and then kicked us off the premises. Worst! Service! Ever! We will NEVER come back to this hotel ever again.
Grace L
Stay away
Avaliou em 19 de dezembro de 2022
Honestly so rude and unaccommodating. A week before Christmas with crazy freezing snow and they are predators out here. Highly recommend you stay away . There is another one about 10 minutes away that is much much better
Taylor S
Not impressed. Meh
Avaliou em 7 de outubro de 2022
Not the worst place I have stayed, but definitely not the nicest Holiday Inn. Rooms were clean as were the bathrooms. Mattress was very uncomfortable and the shower has some serious issues. See photos. Tub would not drain well and the shower bar was bent so I could not close the shower curtain all the way. Staff was very nice and that kept me from being really irritated with the moderate price. Again, not the worst, not the best.
229pw
So dirty
Avaliou em 21 de setembro de 2022
Walking into the lobby, the first thing I noticed was badly stained armchairs. I thought they probably just had not had the chance to replace them. Should have taken it as a sign. The rest of the hotel was disgusting. Filthy floors and carpets. The room carpet was so dirty we had to wear socks. The carpet was actually spongy from the accumulation of dirt. The bathroom was clean. In the middle of the night, I pulled out the duvet from the plastic case to use on the bed. It was only in the morning light that I noticed a large dried urine stain on it. Assuming it had been overlooked, I left it open on the bed with the stain showing for the cleaners to take to the laundry and replace. When we got back to the room later, I opened the protective cover to see if the stained duvet had been replaced. The stained one had simply been folded up and put back. I took the matter to the manager who used the excuse that housekeeping is on demand (not sure how that matters if one can assume rooms are cleaned between visits). He gave us half off the one night price. The staff were all friendly and pleasant but the place is in need of a big overhaul. Shame because the location is perfect. Close to Southdale Mall, Galleria and a number of excellent restaurants.
bhm121
Great hotel to stay at!
Avaliou em 24 de julho de 2022
Clean room, full breakfast. Staff friendly and helpful. Pool water was warm! Could use additional seating in the pool area. On a side note. The turkey sausage is not appetizing. I would go so far as to say you should stop serving it, but I have a feeling it’s a corporate thing.
Guide25673597350