Hotel Indigo Veracruz Boca del Rio
Diárias a partir de
R$ 279
Mais detalhes
Informações do estabelecimento
Saída até: 11:00
Blvd. Adolfo Ruiz Cortines 3533, Fracc. de Las Americas, Heriberto Kehoe Vicent, 94298 Boca del Río, VER, Mexico - BOCA DEL RIO, Veracruz - México - 94298
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
TripAdvisor
Pontuação dos viajantes
Excelente
100
Muito Bom
79
Bom
18
Razoável
12
Ruim
10
Perfil dos viajantes
Negócios
74
Romântica
36
Viagem a sós
5
Família
61
Viagem com amigos
12
Resumo das pontuações
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
The worst experience ever !
Avaliou em 14 de janeiro de 2023
There was no water when we checked in. Everything was dirty, the bedcovers , the sheets , the towels were all ripped, they didn’t have enough towels for everyone, the room and bathroom were very dirty. We even asked them to clean and change the bed covers, but when they had supposedly done what we had asked everything was still the same .The hallway carpets were always dirty and filled with dog hair ! This was definitely the worst experience ever !
Scenic35255930994
Day without any water and any apology! Worst management incompetence anywhere !
Avaliou em 14 de novembro de 2022
Well, I actually did like the hotel at the beginning and I would have given them four stars but at the very last day they had no water for the whole day and the handling of the situation worse worse than in a fifth world country. The management absolutely inept and incompetent and you can’t imagine how many people were complaining in front of me. I was actually promised some Compensation being hh diamond and guess what? I got 1000 points, a 3 dollar value. Back to the hotel, it is not situated in Veracruz but around 8 miles north in a better area. It is directly on the highway going north but the soundproofing is very good. I had a beautiful ocean view and the reception girls were nice and friendly. As I said before, the management is the worst you might have a friend in Mexico. I don’t know why breakfast rooms in Mexico have to be always equipped with blaring television sets in order to make sure that you cannot enjoy even a conversation in the morning.The hotel is rotten you, and the cleaning staff is doing a very good job. It is opposite the andamar mall which at least gets you some restaurant choices. I stayed for work so not much to say about tourist stuff. Nice hotel in general.
DRLuxury
They have misleading prices. Their policy changes daily and do not respect Priceline hotel rates.
Avaliou em 8 de março de 2022
I paid for a room today for 2 adults and two kids for 7 nights, including two breakfasts on Priceline. When I called the hotel to confirm my paid reservation, they told me the reservation did not include the two breakfasts and the kids had to pay extra. I called Priceline who contacted the Hotel Indigo and said they had changed their policy after I paid for the reservation and they will not respect the price they had on Priceline today. So Priceline apologized and they were processing the refund. Very unprofessional and misrepresent (false advertising) the online prices.
miguelvW758NS
Not too great for handicapped guests
Avaliou em 22 de junho de 2021
Wheelchair ramps into and out of hotel are substandard and very steep. Designed by someone that never used a wheelchair. Same with showers. Grab bars only on far wall of the shower stall. None where needed on the side walls. Shower poorly designed for anyone's use much less a handicapped individual. No breakfast menu seemingly available. Buffet available for breakfast at fixed price. Difficult to see items available on buffet unless standing. Telephone in my room (111) was between the beds and not convenient to use from a wheelchair. Hotel did move it to the desk where it was much more accessible.
johnfp215
Very nice commodities!
Avaliou em 14 de junho de 2019
My family and I stayed here last weekend and we really loved it! They gave us a communicated room and we where very comfortable, the pool is nice, and the breakfast was delicious. Thank you Hotel Indigo.
paupau2212