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Perfectly Ok Hotel for us
Avaliou em 26 de Setembro de 2021
Stayed for 4 nights on 20th September 2021. We found this hotel to be perfectly Ok for our needs and the room was of a similar standard to what you would get at a Premier Inn. The staff were all very friendly and helpful and the meals were basic but well cooked.
No complaints what so ever. Can't understand the negative reviews. I think these people who write these bad reviews must have mental issues!
Avaliou em 19 de Setembro de 2021
The staff at the hotel were lovely, nothing was too much trouble for them. The bed I was allocated was the most uncomfortable bed I have slept in anywhere in the world. I complained after the first night about the springs digging in me. The mattress was turned by the staff and extra protector added, but the mattress was sooo hard and uncomfortable. Definitely won't be going back.
AVOID. Unsafe & unclean.
Avaliou em 31 de Agosto de 2021
Okay… where do I start. For context, my partner and I stayed at the Britannia Bolton in August 2021 - during COVID, for a wedding that was nearby.
Building is filthy from the outside. Overgrown weeds everywhere. Looks like a cross between the game ‘Last of Us’ and the Linton Travel Tavern where Alan Partridge lived. This vibe was maintained inside. See picture attached.
The room -
Some room doors had ‘disinfected’/‘room ready’ stickers on, some didn’t (around half) - ours did not. We presumed the stickers were old and just hadn’t been removed.
The room itself was basic, to say the least. Whilst weeing, I noticed a dried up, blood stained bogey that was about 6cm long stuck on the back of the bathroom door.
My partner said the shower was ‘too powerful’, which I initially found hilarious because what shower can be ‘too powerful’? But indeed, the shower nearly takes your skin off.
There are no curtains - just huge, heavy and stiff wooden panels that you slide across the window. I have a connective tissue disorder and was concerned that I would subluxate my shoulder whilst attempting to close the ‘wooden curtains’. See picture attached.
The stay -
We went to a wedding nearby, and with my health issues I had to return to the hotel earlier than my partner and was on my own. Whilst stood on the steps to go in to reception to put my mask on, a pale, gaunt and bald man walked towards me, looked me up and down and made kissing gestures and noises at me. He then met a girl at reception and went to a room on the same corridor as our room (I followed from a distance, hiding along the way because I didn’t want to lose track of him in case he followed me and attacked me… I felt very scared by this incident).
I am 95% sure that the girl was a sex worker, and I’ve heard similar suspicions from others about this particular Britannia Hotel.
On check in we were told the rooms were all non-smoking. However, on my return (around 11pm), the corridors all stunk of weed and the air looked hazy/smoky. Guests were obviously smoking cannabis in their rooms, yet the smoke alarms weren’t going off. This seems extremely dangerous.
Whilst excitedly packing up our belongings the next morning, looking forward to leaving this decrepit hell hole, I picked up a plastic bag from the top wardrobe shelf to put back in our suitcase. However, the bag contained a polystyrene takeaway container, and we had not had any takeaway food in polystyrene containers during our stay, (nor stored food in the wardrobe shelves, like you do?)
The food in the wardrobe was from a previous guest.
My partner had also seen a large police presence at the car park in the morning when he dropped some bags at our car. On our way down to reception to check out, there was a woman giving a statement to a police officer. I heard the sentence ‘then I came down for breakfast when he grabbed my arm’, as I walked past.
I told reception staff about the state of our room on check out, and we left.
I’ve travelled the world and stayed in some bizarre and uncomfortable places in my time, but this really was the worst hotel I’ve ever stayed in… and that’s a real achievement.
As a disabled woman, I felt unsafe and vulnerable. As a human being, I felt dirty and contaminated… even with the shower that has the potential power to remove your skin.
100% would not recommend this hotel to anyone. Avoid at all costs.
Looks good on some review sites
Avaliou em 31 de Agosto de 2021
Place is dated and during the lockdown could of done with some refurb work , barstaff didnt know what a lager shandy was, breakfast inedible , wake up in the morning to a strong smell of weed . And room card kept faulting , only plus side met the cleaners who were very friendly and struggling with the demands of the management , emphasising you cant polish a .... ps road up to the hotel should of have us an idea of what to expect
Closed for works
Avaliou em 16 de Agosto de 2021
Booked to stay 28th August 2021 for 2 nights via Hotels.com
Tried messaging in the 10th to say we were bringing our dog. No reply so tried again on 13th, no reply.
Called premises direct at 13p per minute, no reply.
Called again via 0871 number at 13p per minute.
CURRENTLY CLOSED FOR REFURBISHMENT
Think it would have been curious to have been informed.