Informações do estabelecimento
Saída até: 11:00
1900 Lakewood Drive Boone, IA 50036 - Boone, Iowa - Estados Unidos - 50036
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Great meeting location
Avaliou em 21 de novembro de 2022
Hosted a training meeting at the Fareway Conference Center. Autumn was fantastic at getting everything set up and arranged the way I needed it. Very accommodating and helpful. Will definitely work with them again.
Avaliou em 27 de setembro de 2022
We stayed at this hotel 2 consecutive nights for a wedding. We made a gift bag for the newlyweds as a surprise. We asked the front desk staff to place the bag in the newlyweds’ hotel room, and were assured they would deliver the gift bag. They did NOT place the gift bag in the newlyweds’ room. They did NOT give the gift bag to the newlyweds as they entered the hotel after the wedding (It should have been easy to spot a bride and groom walking in the front door of a 40-room hotel). They did NOT even give the gift back to the newlyweds the following morning when they checked out of the hotel. They completely forgot to give the gift bag to the bride and groom. Only after we asked the newlyweds if they liked our gift, did we discover it was never delivered. The newlyweds had to drive 70 minutes round trip to retrieve their gift the day after they checked out. And on top of everything, THE MOST EXPENSIVE ITEM IN THE GIFT BAG WAS MISSING. The manager said she reviewed the security camera footage and did not see the missing item anywhere. This hotel would have gotten a 3/5 rating before the gift bag fiasco. There were large holes in the drywall in the bathroom like someone ripped a fixture out of the wall and did not repair the hole. And the breakfast ended earlier than advertised on the sign in the lobby and the website. After the gift bag not being delivered, having to drive 70 minutes round trip to retrieve it, and having at least one item missing, this hotel has lost our trust. We would never consider staying there again.
Unexpected exceptional help
Avaliou em 21 de julho de 2022
I found myself in a tight spot and needed to print 2 pages of a document. All of the libraries were closed and I was NOT a guest at the hotel. I was very close by and as the hotels I usually stay at have a business center or guest computer and printer, I was hoping they would be kind and let me print. Natalie at the front desk was kind and amazing and simply said "of course ". Now as any of you who have read my reviews probably know, I do bank property preservation work and review hotels and other customer service reviews for a living. Cobblestone when a step above and were totally oriented to serving. Additionally I can say they have a beautiful breakfast area with ample seating in a restaurant style set up, there breakfast area was pristine, their lobby spotless and all and all, a very inviting property. I will make it a point to go out of my way to stay here the next time I am in the area. Thank you!!!!
One fault kept it from being an excellent review.
Avaliou em 12 de julho de 2022
Attractive place to stay. Immaculately clean and the breakfast was nice. The downfall was an issue I've never before had at a hotel/motel. The bed mattress was at my waist-level. I am 5' 3", so not overly short in height. In our otherwise-wonderfully appointed room I found I could not get into the bed. Finally we took the two cushions off the couch, placed them on the floor by the side of the bed, and I climbed on them to be able to get into bed. Risky maneuver, and definitely not an ideal situation for a senior citizen! So weird! We didn't use the big jetted spa tub in the room; instead, we used the shower in the bathroom.
Not so great
Avaliou em 24 de abril de 2022
I have never stayed at a hotel that does not clean the rooms and make beds each day. Requested new towels, soap and shampoo and were ignored. Room 109 didn’t even have a shower curtain around tub. For a new hotel has a musty smell in room. Breakfast was ok but eggs looked like they were done night before.