Apenas são permitidos animais de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 177 avaliações
Pontuação dos viajantes
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Resumo das pontuações
They stole my deposit
Horrible experience stayed for a week while working in the area was told I wouldn't be getting my deposit back because I stayed a day longer then I paid for which is a complete lie first of all look at the cameras which will show me paying on 4 separate occasions throughout the week I stayed but was turned down asked to speak to manager was turned down secondly I have never ever ever stayed any were were you stay the night then pay cash the next day so because they made a mistake and took my cash without getting a receipt which I asked for every time I paid they refused to review the cameras and are basicly stealing my hundred doller deposit absolutely would not recommend this place to anyone its so disappointing that through these hard time people a company like this is stealing money from their customers
Would not Recommend!!
I stayed here for the weekend, and there were sugar ants in my bathroom and on my beside table, i had no food in the room to attract the ants. Also my bathroom light wouldn’t turn off because the switch was broken so my room was always light. I went and told the MANAGER about the ants and light switch situation and he said “there’s nothing i can really do about this besides get the maids to look at it”. Really!? no discount, complimentary stay, anything? To put the icing on the cake at 5:00am cops were banging on the door next to me yelling for a guy named Chris to come out of his room or else they’re busting it down.. 10/10 would not recommend this hotel!!! staff does not care about anything but their paycheck.
There is no excuse for rude staff. It shows a lack of proper training, poor management and a lack of caring for the customers. It does not matter what the room is like or how much it cost, we all have choices. My choice is to stay elsewhere.
Bowling Green's Best--Bowling Green, Florida that is and the Best Western Heritage Inn & Suites that is for sure!
Great crew anxious to help make your stay the very best--large, comfortable and clean rooms, reasonable rates, good breakfast and great bold coffee! Centrally located on FL. St. Rt. 17 SW of Tampa/St. Petersburg and NE of Sarasota
no hot water, pancake and yogurt machines out of order, no response from manager
(See review title) (1) Stayed for one night. No hot water (literally, not even lukewarm) in bathroom on morning of checkout. Called front desk multiple times that morning but phone constantly busy. Had to take cold shower. (2) Left written complaint for manager (who was not there) at front desk when we checked out (02/16/2020) and followed up by email a few days later, but no response to date (02/27/2020. (3) At breakfast, pancake machine and yogurt machine were both out of order. (4) Last (and least important) there was one tiny sample bottle of shampoo supplied in room, but no conditioner. I asked about this at front desk and was told hotel was out of conditioner.