Apenas são permitidos animais de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 705 avaliações
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Home away from home
We stayed at the hotel June 28th -June 30. Upon check-in as in past experiences staying here the staff was very friendly. We were met at the ferry by one of the workers with a wagon to help us carry our baggage. Since our rooms were not ready they held on to our luggage. Of course, we immediately got a beach cart, umbrella, chairs and towels (all free) and headed to the beach. When we got back our rooms were ready. Rooms were cleaned very good. Bed was super comfy. The blinds in the room need to be room darkeners. The street light shines in the room as well as when the sun comes up.( PLEASE GET ROOM DARKENERS) Bathroom is small but fine. There was no place to hang shower towels. A hook behind the door is an easy fix. When we went back for beach stuff or to get a bike the guys were awesome!! So accommodating. I believe their names were Julian & Kenny. Breakfast was good. Coffee, fruit, cereal, yogurt, bagels and pastries. We did go to Rachael's one day for omelets. YUMMY!! Looking forward to our next time at the Palms. Staff always welcoming!!
First guests as hotel opened during phase 2 of COVID. All staff wearing masks and very friendly, flexible and accommodating. Special shout-out to Chuck who does a whole lot to make sure the guests are happy! Great location, plenty of room in cottage, bbq grills which we used 4 times, bikes available, private bay beach and their restaurant CJs was terrific. All in all a very special week and we are definitely going back!
First time a charm second time a jinx!
COVID has been tough and we can all agree! So my family and I decided to revisit fire island and the hotel we stayed out last year to get catch a break through these tough times (see my post from last year). Last year the palms hotel was amazing which is why we decided to come back. We actually agreed we wouldn’t try a new place because this hotel was so good. Well, not all good things last I guess, or the impression. This stay was absolutely horror. The room was way smaller I felt like I was staying in a closet. The toilet was not even cleaned, I did tell them about it and they said they would clean it while we were out and that didn’t happen. The blinds in the room were broken. It just looked like a room of disaster. On top of this we our room was by the storage room or one of their employees room, and we could not sleep all morning due to constant banging of the door and music from the employees. I did complain about the noise and disturbance but it did not stop. The only good thing I can mention about this hotel is Isabella! She was so helpful and tried her best to communicate information. This will be our last stay unfortunately.
I came here with a few friends to get away for a night on a girls trip. We had a great experience and the rooms were very clean!! I would highly recommend to anyone who is looking for a beach getaway. The staff was very kind and helpful to accommodate any of your needs!
Best Island oasis in NY!!!!!
Big thank you to The Palms Hotel, Fire 🌴 Island!!! What an amazing oasis right here just off Long Island! Tropical getaway with all the luxury amenities! Every thought was taken care of, beach chairs, beach towels, continental breakfast daily, waters, ice, bikes, kayaks, beautiful courtyards, outdoor showers to clean off, outdoor cabana changing rooms for the day you check out so you can still use the beach and more!! If you are looking for that quick getaway! This is it! You won’t be sorry! Super amounts of class from the owners! As you know I would say 🌟 🌟 🌟 🌟 🌟 5 star all around! ❤️🌴