Avaliação dos hóspedes
Pontuação dos viajantes
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Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 22 de Agosto de 2021
We were only at the Hattaras Island Inn for one night, but found it to be a clean and quiet place to spend the night in between destinations. The staff were friendly and check in was easy. Its close to good restaurants.
Do not recommend
Avaliou em 9 de Agosto de 2021
Extremely disappointed! I paid $1269 for a handicap accessible room for 4 nights and below is what I got. If I could rate this stay lower then it would be a negative 5 star!
When I called to check the place I was told it was beach front, that I would have a handicap accessible room, that it would accommodate 3 adults with a king size bed and a fold out couch. None of this was true!
The property is about a 15 minute walk to beach access.
The person on duty called me 5 times to check me in because he was leaving early and that was from an unknown number. I finally answered it and couldn't understand him when I finally did, he checked us in by phone and texted the code to get in the room.
The room was definitely not handicap accessible. There were no rails at the toilet, the bathroom was too small for a wheelchair. There was a one and a half inch difference between the edge of the toilet and the door so you had to go into the bathroom completely and then be able to turn and reach the door knob to close it. The only rail is in the tub that you have to be able to lift your leg knee high to step into and hold onto the rail the entire time you are taking a shower because the tub is too slick to stand up. There were no grips or anything on the bottom of the tub.
When I went to the office that was supposed to be open until 10 pm for check-in they were closed and I was told he left before 9. There was no one on the property to correct any issues that might come up. There was a sign up that the lobby would open at 8am and a manager would be there. In the morning I was told she would be in at 9am. I went back again!
There was one bed in the room with two straight back chairs. The bed was so tall, waist high literally, that my elderly mother had to get on a step stool to get into it and she has mobility problems. My disabled adult son had to climb into it as well. I had to sleep on the floor, that's right the floor! No fold out couch, no couch, nothing but 2 straight backed wood chairs. This aggravated my asthma and I had to have a breathing treatment. I was moved to a room next door the next day with 2 double beds that were a little lower and easier to get in however, the bathroom was identical! We still did not have a handicap accessible bathroom! When we ran out of tissue paper, I had to go to the office for it and any extra towels because they don't clean the rooms until you check out. That includes the trash, you have to take it out yourself and find a large trashcan to put it in. Also, the room was not cleaned!
When I was able to go to the office at 8am to complain and get them to change the room, the person on duty, who checked me in the night before laughed because I had to sleep on the floor. The manager when she came in did change the room but as I said, it wasn't much better. When I asked what she was going to do about me having to sleep on the floor, she said she would refund me one night, I'm still waiting for the refund. I paid extra for a handicap accessible room for 4 nights, and still didn't get it!
Last minute trip was pleasant surprise!
Avaliou em 6 de Agosto de 2021
Nice hotel, one block from beach. Very clean, spacious room. Much less populated than further north. Close to many attractions (although everything closes by 9!)
Pool was clean and warm!
Due to Covid, no housekeeping was provided, but towels and essentials were available at front desk.
Terrible experience. Never coming back!
Avaliou em 1 de Agosto de 2021
The hotel looks way better in the pictures than it is in fact. Location is not good, as it is far from any decent restaurants or good beaches. It is also very noisy, as it is right by the road. Hotel staff was very unfriendly and didn’t want to help. Save your money and stay somewhere else!
Avaliou em 26 de Junho de 2021
The folks here seem to be trying. Check in was easy and using your phone to unlock the room was handy. The bed itself was comfortable. Maybe they are in the process of updating…BUT… The room had an unmistakable mold odor. One of us woke up coughing with an allergic reaction.
Carpet was really old and ragged.
The people next door sat outside their room smoking practically 24/7. They actually pulled a chair out of their room to sit on.
The necessities were all there, but it just didn’t feel 100% safe.