Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Loved our stay!
Avaliou em 11 de Setembro de 2021
I had read other reviews and was afraid we wouldn't have a good experience, but I went ahead and booked a room here. We had a ground floor river suite with a balcony and river view (room 139). We were very pleased with our stay. The room was very clean and we loved the view of the water. It isn't located in the center of town so you can't walk to anything, but that was okay with me because it was so peaceful and quiet there. You can walk right down to the water. There was also ducks and geese that stayed there. The front desk clerk was very nice when checking in. I will definitely go back and stay again!
Too much money … No River View
Avaliou em 9 de Agosto de 2021
We booked a (River View) room and paid a bit extra. There was NO view of the river.
The mini refrigerator Was quite loud and has ice built up inside , could not use.
Shower was ok but water would not get hot.
The 32 inch dynex TV was awful!!! Poor connection mostly snowy picture.
The whole room needed updating. We had a balcony but so many spiders we could not use.
We paid about $200.00 per night definitely NOT what we expected but we were meeting friends and rooms already booked.
On a positive the King bed was comfortable.
Poor Quality with potential
Avaliou em 27 de Julho de 2021
Reviews were good so we booked. Mistake. I would have refused room but busy season in mountains and we did not want to cancel and loose money or spend time re booking somewhere else. Hotel was easy to find. Our room was an exterior one so we parked directly in front of the door. Second floor has steps no elevators. First impression, older hotel/motel that has had some refurbishment. Fine. Exterior of property same. Upon closer inspection, the room was not cleaned properly nor was the balcony area. The grounds littered with cigarette butts and goose poop. River/ run off in back has many geese and ducks. Bath: hairs on toilet and tub, urine left on bottom of toilet bowl and toilet seat was old and stained. Bed: white comforter had several stains blood? We called front desk and were told we could bring it to desk but she would replace with blanket no comforters available. OK. Mattress: under pad it is stained as well. Carpet in need of cleaning. Balcony: chair missing and spider webs, algae from ac drip on patio, dirty and needs cleaning. Doors not sealed on bottom and sides so we killed two spiders in room during our stay. Black mold around bottom of balcony door. Breakfast: microwavable biscuits, yogurt, fruit cups, juice, coffee, pastries, bananas. Pool: dirty plastic furniture, pool needs repair. So... I did voice complaints to staff at front desk. Offer to have room recleaned or move us but I bought disinfecting wipes and cleaned myself.
Clerk had an attitude!
Avaliou em 15 de Julho de 2021
Checked in was given the wrong key and room number, key worked but walked in on a couple in that room, of course the couple and myself were surprised and the couple came storming out, clerk acted mad about it, said it was her fault and huffed and puffed the whole time. Had a lousy attitude and was hateful to us. Asked if we could split the bill, she said NO! She did not know how to give an AAA discount and acted mad about that! Just overall lousy service from the front desk. Also a man clerk sitting behind her was looking on his phone the whole time we were there, not very professional for front desk.
Clean and comfortable but a few issues
Avaliou em 29 de Maio de 2021
The room appeared clean but there was a musty odor in the room. The bed was comfortable. There was only one chair in the room,so my wife or I had to lay on the bed. The tub drain was very slow, and the tub filled up while showering. Breakfast was a little disappointing. It was a bagged choice between a muffin or a burrito. Staff was courteous.