Baseado em 124 avaliação
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Informações do estabelecimento
Este agradável hotel, pode encontrar-se em Grant Park. O número total de unidades é de 126. Aqueles que permanecem neste hotel podem navegar na internet graças ao acesso Wi-Fi pronto a utilizar nas áreas públicas. O Homewood Suites Chicago Downtown/West Loop oferece uma receção aberta 24 horas por dia para uma melhor conveniência dos hóspedes. As áreas comuns deste estabelecimento estão adaptadas a pessoas com deficiências. Este imóvel permite animais de estimação com mais de 5 kg. As instalações de estacionamento estão disponíveis para conveniência dos hóspedes. Alguns dos serviços acima refe...Mais detalhes
Saída até: 11:00
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Great Property, No Contactless Check in as Hilton Advertises
Avaliou em 20 de setembro de 2021
We are Hilton Honors members and I booked this hotel and was sent an email that said "Check in online and skip the front desk". It said you can get a digital key and just bypass the front desk. So I took the time to check in online, select a room and that I wanted a digital key. When we checked in, we still had to go to the front desk, give them a credit card and she gave us room keys and a different room than the one we selected. I don't understand Hilton and their online app. They market it as "skip the front desk" but then they don't let you do this. And especially in the age of Covid, I don't understand why we couldn't have a contactless check in. So, although the property itself is great, I'm giving it only 3 stars for the bait and switch on Hilton's part about contactless check in. ALSO: note - there is no housekeeping unless you stay 7 or more days! We couldn't believe it. They said because of Covid.
Avaliou em 16 de setembro de 2021
Ordered Brisket sandwich with smoked Mac n cheese. food was amazing!! Ordered online and was ready for me to pick up in less than 5 mins . Super fast super good and was amazing! Ordered Brisket sandwich with smoked Mac n cheese. food was amazing!! Ordered online and was ready for me to pick up in less than 5 mins
Rude and small
Avaliou em 3 de agosto de 2021
Absolutely ridiculous to call rooms here suites. Rooms are tiny and poorly laid out. I could deal with this if service wasn't so horrible. There is a rude evening front desk woman who only seemed to be only an expert at being rude. Her manager was helpful but, I was really surprised the manager tolerated such a rude employee. There truly must be a shortage in new hires. Positives - hot breakfast, proximity to Halsted and restaurants. I am disappointed with this hotel. Since I'm traveling for work and have family with me, it felt good to be spending money in businesses and seeing workers but, this one employee (and small room) just ruined this hotel for me. I usually book Hiltons or Marriotts. I'm going to try Marriotts for awhile.
Great place to stay in this area.
Avaliou em 19 de abril de 2021
We were looking for a hotel near to our son's apartment in West Town, and settled on this one. Very large, well-appointed suite. We had the king suite, and it was very well done, modern, clean, lots of light in the vanity area, which is separate from the tub and toilet. Bed was nice and firm, windows are floor to ceiling so great view (we were on the 16th floor). Very quiet and perfect for our needs. We had just driven from LA to Chicago and really needed a comfortable, relaxing evening.
CLEAN COMFORTABLE ACCOMODATIONS IN THE WEST LOOP
Avaliou em 4 de fevereiro de 2021
The room was clean and well appointed. Very quiet. The staff went the extra mile to make our visit comfortable. COVID concerns were well addressed from cleanliness of the room to having a well prepared "take-out" breakfast available. The hotel is well located to the Loop and we enjoyed the short walk along the riverfront park to downtown. This is our new "go-to" for Chicago downtown accomodations.