Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Hotel muito bom para não deficientes, mas para cadeirantes que fazem questão da maxima independência não é tão bom.
Avaliou em 4 de Agosto de 2017
Passei uma semana no hotel Brisa Mar em quarto dito adaptado, pois possui mais espaço no banheiro para o giro da cadeira e possui cortina no box.
O Hotel fornece cadeira de banho, mas é do tipo que nao da pra tocar sozinho. E como não ha barras de apoio no box fica quase impossível tomar banho sem alguem precisar colocar você e a cadeira de banho debaixo do chuveiro.
Ou seja, péssima opção para quem é cadeirante e precisa ficar sozinho no quarto.
Fora isso o restante agradou bastante.
Muito bom café da manha. Com omeletes e tapiocas feitos na hora.
Destaque pela cordialidade e gentileza dos funcionários do restaurante do café da manhã, sempre muito atentos a todos os detalhes.
A vista que se tem no café da manhã é sensacional. Coloquei até fotos.
Outro ponto que encantou foi que Estávamos em cinco em dois quartos e no dia do aniversário de um de nós o hotel deixou preparado um bolinho de aniversario para cantarmos parabens no quarto.
Assim, recomendaria o hotel sim, mas apenas para amigos nao cadeirantes.
Avaliou em 21 de Março de 2014
Estivemos com um grupo de amigos neste hotel de Jan.26/14 até Fe.09/14 duas semanas de grande e enorme prazer de repetidores sabíamos o que nos esperava paisagem espetacular ótima comida especialmente no Restaurant biológico a beira da praia com música e uma equipa de amigos trabalhadores sempre prontos a ajudar e servir Eralides,Eldis,Léo e mais no café da manhã com a melhor nutricionista em sumos de fruta Kurys ,Dora,Demaris e mais sempre os barcos de pedais free e katamaram com Manuel sempre simpático,o quarto sempre bem limpo e todos os dias desenhos novos de arte na cama e na casa de banho com as toalhas obrigada as meninas Alicia , o entretimento todas as noites com o amigo ilusionista Alberto e a nossa louca ,espetacular ,o caminho está quase todo arranjado novo alcatrão e só 55 minutos de autocarro de viagem de e para aeroporto voltarei e recomendarei a amigos
Beautiful view, horrible service
Avaliou em 14 de Março de 2020
My thoughts on the hotel. The view is beautiful! The rooms are nice and clean. The beaches are not that nice. Dark sand with many sand fleas! There is a shortage of supplies so they were reusing plastic cups and only rinsing them, not washing thoroughly which was disgusting. The cleaning lady for our room did not replenish our toilet paper for 4 days, even though I repeatedly asked at reception and still never got any, so one of the guests we befriended got me toilet paper from the public washrooms in the foyer. Also, the variety of food was lacking. Hardly any fresh fruit and no fish considering we were surrounded by water.
Tips never seemed enough. We hired a taxi to take us to the city and I wanted to see San Pedro de la Roca Castle which was 25 minutes from Santiago and he said it was too far. This seemed unreasonable to me as we were paying him 100 CUC for the day considering the government pays them less then 20 cuc a month. I know that the quality of life there is horrible. One of the employees told me she had to rip up her shirt for her daughter as they had no feminine products. For me this is a necessity and no women should have to experience this! In Santiago de Cuba, there were so many starving people begging on the streets. It was so sad. For me this was not a vacation! I left feeling sorry for the people, wondering why the government won't provide a better life and not happy with the service I received. We spent over 500 cuc on tips and the service was still unpleasant. Also, between the singers, the wait staff and bartenders it really didn't seem we had enough money. I read a post that said the individual felt like an ATM machine to the Cubans and it is very true.
The only thing that is hurting the tourism in Cuba is the way the Cuban government is starving and depriving their people. I also do not see why they don't work on developing themselves. There is so much land there and they can do more farming and manufacturing. The government seems to want to keep the country from development which is very backwards thinking in my opinion!
In conclusion, now is not a good time to visit Cuba. With no supplies reaching the Island and the people starving for basic products such as hygiene and food, it leaves you feeling unsatisfied and frustrated. There is only so much you can do to help!
Great entertainment, but in a great need for updating.
Avaliou em 12 de Março de 2020
Sierra mar was fine, a lot of return guests rave about this place, I have travelled extensively through Cuba so I knew what I was getting into but for people that are expecting it be like other resorts in varadero will be definitely disappointed, the theft from Locals on the property on the weekends is ridiculous, the elevator was broke most of the time, and I was once stuck on it for 40 minutes before it was fixed. They ran out of water for around 16 hours from mid afternoon through to the next morning which made things very difficult as you could not even flush your toilet, when I approached the front desk the manager on hand who had already been very rude and short with me already about simple requests told me that she had other more important things to worry about than the fact that there was no water, there was a snack bar that would start cooking in the afternoon around 330 but they would let the food sit cold until they opened at 430, I twice went there and was declined food, the pro’s the entertainment they had was some of the best I’ve experienced the pool bartender and house magician Alberto was amazing and Jose upstairs at the sports bar made one of the best mojitos in Cuba, they have a 24 hour lobby bar that also has amazing entertainment Daily. If the price is too good to be true it usually is.
A year later - lots of shortages Jan 29 to Feb 11 2020
Avaliou em 4 de Março de 2020
Returned from two week trip and there are not many changes to report since a year ago. With Transat and Hola Sun having their own packages it causes a lot of problems getting on the separate buses upon arrival and leaving the Hotel to go home, Air Transat is the carrier/plane but people don't seem to understand that when they book. So many people had to remove their suitcases from the wrong bus which causes a big delay. Reception at the Hotel had a problem handling the client because the Transat representative didn't provide the package or proper documentation. Hotel reception arguing with you and refusing to check you in because the rep didn't give you "a package" even though your name is right there on the sheet in front of her.
There were many shortages while we were there and this is what we experienced : no Coke, Sprite or Tonic, limited watered down juices, more like fruit drinks, no Tomato juice. Ketchup and Mustard were hit and miss, the first week there was none, the second week the condiments showed up. Many days we had no tomatoes or cucumbers, no fresh fruit except some canned fruit cocktail and canned Strawberries, only saw fresh pineapple two days, couple of days grapefruit showed up and three days there were bananas. No milk for coffee one day, currently this seems to still be an ongoing issue. There was a shortage of Soup spoons and coffee cups in our second week. There is no canned beer to be bought but plenty on tap, VIP package are provided with Crystal beer. they have lots of beer on tap. The store was bare with limited supplies, no rum to be bought till the last few days of our trip. Some days the buffet was very good, other days the options seemed to be sparse.
People on the beach were selling Mangoes, Passion fruit, Guava and Bananas, further down the beach a women was selling Watermelon, some oranges could also be bought near the river. We were lucky to be supplied lots of fruits and vegetables by our friends which made the stay not so bad. There were a few cases of food poisoning which could be from cross contamination at the grill station where they grill fresh meats like pork and chicken. There was plenty of pork including tasty pork ribs being served during our stay. Many locals come in on the weekends, good time to go out of the Hotel on a tour, many tourist had things disappear or towels stolen around the pool area during this time.
Staff were helpful as usual, maids did an excellent job of taking care of us. Rooms have not been updated, some painted only, newer mattresses on the first floor. Our room had many issues but the maid took care of them by the third day. Internet cards and change for tips were sometimes hard to obtain, you may be able to purchase internet cards at reception, not all the time but there is a girl that comes from town and sells them at the reception area.
The Cadeca had limited change for tips but we had changed our money at the Airport. Overall for what we paid $1200 for two weeks the stay was ok.
On the Beach there were less loungers then last year and of the ones they had many were in bad condition, by 10 am most mornings there were none available. Weather was great, hot and humid, ocean warm with a few red flag days, only good for snorkeling a few days.