Informações do estabelecimento
Saída até: 11:00
Chlorakas Avenue, 8220 Chlorakas, Cyprus P.O.Box 60520, 8104 Paphos, Cyprus - Chloraka, Paphos - Cyprus - 8220
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Beautiful hotel , great food and wonderful and attentive staff . This hotel is a must
Avaliou em 8 de janeiro de 2023
Beautiful hotel , friendly staff in all area’s. From the cleaning staff to the entertainment we couldn’t fault them , everyone was brilliant . We were greeted with drinks on arrival , whilst all our cases where sorted and transferred to all our rooms . We were part of a large group who ate together every evening and this was never too much trouble for the main buffet restaurant staff to organise a table for 20 , which we where greatfull . Amazing selection of food in the main buffet restaurant, we have 7 children of all ages so this was a dream that there was something for everyone , breakfast has a great selection as do the snack bars . All pools are brilliant but slightly chilli , slight concern for the main family , be very careful walking in as was extremely slippery . Older kids enjoyed the shuts but water too cold for smaller ones and myself . Booking system for other restaurants in the hotel was tricky but staff did try to help , would highly recommend booking little Italy for the evening it was excellent. All in all thank you to all the staff over the summer was truely a memorable holiday and we would definitely come back
Worse hotel in Cyprus award goes to this one
Avaliou em 29 de dezembro de 2022
This hotel is the absolute pits and i don't even know where to start. We paid for my son to stay here with his girlfriend September this year and was hoping the 1st holiday they had abroad was going to be great, but this place put them off going abroad again and especially Cyprus which is a shame as it is a lovely island, but they were unfortunate to of picked the worse hotel on the island. They arrived after 11pm and the reception staff were non-existent and when they finally did pin someone down, they were offered a sandwich that looked like it had been wrapped up for a week, they looked past this and just went to bed and believed the next day would be a lot better, but they were wrong. The all-inclusive food option is amazing for the hotel as nobody in their right mind would eat it and it is not even cooked, we complained to the hotel, and they said they have microwaves for the cold food as they realise some English people like there food hot. The rooms are as basic as you can get, and the staff's attitude is absolutely disgusting. Even if this hotel was free of charge i would still advise not staying as it is also in the middle of nowhere so unless you want to risk eating the disgusting food it will cost you a fortune in taxis and restaurants every day.
Excellent! 100% recommended!
Avaliou em 7 de novembro de 2022
Excellent family trip (Grandparents, and family with 9 &12 years old) I can't recommend this place enough! from exceptional customer service prior the arrival to the most amazing guest relations team: Irene and Szidonia (do stop by their desk) if you fancy to see Cyprus outside of the hotel. Huge thank you to γιαγιάThekla in the restaurant who looked after us. Amazing food, entertainment, overall 5* hotel. (one thing to consider is the volume of the music being played during the day - a bit too loud for the older generation)
Problems that could easily be rectified
Avaliou em 6 de novembro de 2022
When we arrived it was heavy rain and it was early hours of the morning. A lot of water coming into the reception through high level sky lights.We were given food which sadly was inedible, I appreciate how late it was but should have been better than this. The food generally is good and the restaurant staff excellent.A better variation would be easily remedied. The pool area is good but the small tables around the pools are never cleaned. The alcoholic beer has little or no alcohol in them, I understand that around the pool it’s understandable but in the evening there is no excuse. The hotel is 5 kilometres from Paphos so you are basically staying at the hotel of an evening. The staff at this hotel are very good. The bar staff in the building are very good except for one very rude lady who always appeared to be arguing with guests. Ramona at the pool side bar was amazing, she had a smile on her face the entire holiday, her sister Aleyna was also very polite and courteous. The gym has what you need to do a workout and George the gym supervisor is a lovely caring guy. Sadly I wouldn’t use the hotel again due to its location and the fizzy water being served but I must thank the understaffed staff and give credit to the entertainment staff who gave their all. Thanks again Ramona you are a star.
The music just wasn't our thing!
Avaliou em 3 de novembro de 2022
Let's start with the good bits - the hotel is clean and the food was good with a variety to choose from at the buffets and delicious pizza. The staff who serviced the rooms were lovely and the towels arranged as animals were big hits with the children. All the staff work really hard which is why we are leaving a 3 star review. As other reviews have said it is hard to book into the other restaurants during your stay and getting food at the buffet is like driving in rush hour. The beach is not right on the doorstep and part of it is under construction. We weren't really expecting any different. Paphos (and the vicinity) is a rocky part of the country so we were never going to get golden sands or even sand. If the beach is important to you then look elsewhere. Additionally the pools are cold which again is to be expected - pools often aren't heated in Cyprus. The waterpark is good, but not as clean as the rest of the hotel. The not good bits - the music (lots of bad covers of well known songs!). This was never ending and awful. On our first day it started at 9am and didn't stop until 11pm. To be fair to the customer service staff they listened to our feedback and the following days the music stopped just after 10pm. It is played all over the hotel with different songs competing with each other. There is no where you can escape from it. We were told "it is a family hotel and this is what people want". If it's your thing then this is the place for you. Sadly it wasn't our thing. You couldn't talk at any meal times, you couldn't have a lie in, go for a nap, get the kids to bed even a little bit early, listen to your own music. The entertainment team have confused loud music with entertainment.