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Resumo das pontuações
paguei por uma jacuzzi que estava quebrada
Avaliou em 27 de Janeiro de 2020
a acomodação em si é otima, muito bem localizado e apartamento grande porém escolhi o apartamento da cobertura com jacuzzi externa, mas ela não tinha agua quente e estava imunda cheia de poeira e folhas e quase entupida, solicitei a limpeza e o consero do registro da agua quente mas não arrumaram e não me reembolsaram falando que eu já tinha pago para a agencia no caso o booking e não tinham como me estornar algum valor e só me prometeram um desconto para quando eu voltar...ou seja mesma coisa que nada, outra coisa é que estava muito frio porque era inverno e só tinha um edrodon por cama e alegaram que não tinham cobertores!! me deram um aquecedor que não ajudou muito, outra coisa é que na cozinha tem microondas, fogão, máquina de café, geladeira e torradeira, só tinha jogo de prato e copo para 4 pessoas e não tinha nem uma panela, nem nada para se usar no fogão !?!? para que fogão então? eu que não vou carregar minhas panelas em viagens, achei um absurdo, enfim não fui bem atendida e não gostei se soubesse preferiria ter ficado num hotel com café da manha e piscina que estava ate mais barato...
You get what you pay for...
Avaliou em 28 de Novembro de 2019
And at this hotel it’s not much. I asked for one small bottle of water and an extra pillow and got a no. In fact no extra anything here. I got a “junior suite” which came with a kitchen that I didn’t need. The refrigerator was at room temp so useless. The staff is depressingly less than unhelpful and rude.
Bare bones accomodations
Avaliou em 26 de Junho de 2019
for under $100 US it was OK. Pros: clean, recently renovated, great shower, decent location near many restaurants. Cons: NO thermostat means NO heating or cooling system (it was reasonably comfortable with the window open but I wouldn't want to stay here in more extreme temperature conditions,TV & WiFi only worked marginally. . . .con't count on them if you plan to use them significantly.
Service was OK. . .manage your expectations & it's OK.
Nice Safe Central Hotel. Perfect for my Purpose!
Avaliou em 13 de Maio de 2019
I stayed at the Suites Elba for 15 nights which on a spanish language study sabbatical. I stayed in an executive suite, which I highly recommend. The suite included a living room, kitchenette (with 2 burner stove, microwave, mini fridge etc.), dining room, a study niche, large bedroom with closets and a well appointed bathroom. There is a small balcony as well.
The hotel room was clean and the furniture and bedding was very comfortable.
The location was ideal. Safe, central location by Chapultapec Park off of Paseo de la Reforma.
The only negative thing I can say is that their wifi was very spotty. I suggest that any visitor that needs to have guaranteed access to wifi to order this through American Express (which will rent a hotspot to you in the US which you can bring to Mexico). otherwise there are plenty of coffee shops & restaurants nearby that have wifi.
Avaliou em 18 de Agosto de 2018
We stayed in Reforma area which is a fine area to stay, close to La Condesa. Our hotel was called “Suites Rio Elba”, which was like an apartment.
Suites Rio Elba might not look much from outside, and it is very inconspicuous from outside. You will find it next to a Krispy Kreme store and opposite a Kwik E Mart. The area feels really safe, you can buy street food, there’s a few restaurants around and also a Starbucks and 7 eleven.
We arrived quite late and the receptionist was there to help us. He has very good English. They have a doorman working all hours to let you in, so it’s security conscious. They can sort shuttles out (it’s a little expensive, so we recommend Uber).
We were very grateful to receive the most awesome upgrade. We only booked a Junior Suite but got upgraded to a huge apartment with a kitchen, three rooms with double beds, two ensuite bathrooms and one more bathroom. There’s also a lounge room and dining table. All rooms have television, including the kitchen. The TVs only have one English Channel (American news). There is one safe provided.
The kitchen is complete with a fridge, stove, microwave and toaster.
The interiors look practically brand new and the mirrored dining table and velvet lounges are beautiful.
In the morning there’s coffee and biscuits on offer.
We really enjoyed our stay here and the location is good.
For some constructive help, we recommend a ledge or shelf in the shower as there’s nowhere to put your products. Also the maid needs to re supply the bathroom products daily. Bottled water is provided on day 1, but they should also re supply that. The kitchen could do with a kettle and a hairdryer in the bathroom.