Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 69 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Very Nice for the Price
Very nice place. Close to Las Misiones Mall and the US Embassy. Very clean and comfortable. Convenient, and easy access to everything you might need. Staff is extremely polite and there is good security on the premises.
Lack of honesty.
Front desk should be honest at the moment of check-in, I made a reservation for 11 nights, and just having to use 5 night. At the begging of the registration they offer to just penalty me with paying an extra day for having to leave early, and reimburse me the rest, which they failed to do; I went to Juarez for immigration reasons, You never know how many days you will need. Thank God the situation was resolved in 5, they told me to paid the 11 nights, when I checked in, and if I checked out before the 11th Night, they will refund the money at the time of check out, which is the equivalent to 5 nights. They offered me a COURTESY STAY? for the 5 nights that I did not stay! For me to use in the future, at first they said it was good for 6 months, then 12months at the end.... I was there for immigration purposes, and that is resolved thank God, I did not go to Cd Juarez for pleasure. We didn't have TV for one day and the internet was BAD the whole time we stayed. Other than that, the rest was ok. People outside, always alert of your entrance and exit, housekeeping, the breakfast. I'm upset because they should have told me since the first night, that if I paid at the counter, there was not going to be a refund. I would have paid the one night penalty from the 11 nights. Will loose one night = $970.00 but not 5. = $4,500.00 that is a lot of money to just throw away.
My family and I were really thankful with all the staff from this hotel they were really kind and helpful people. Thanks Mi familia y yo estamos muy agradecidos con todo el personal de este hotel, fueron muy amables y muy atentos. Gracias
Best hotel in ciudad juarez!
the food is excellent! the room service is awesome and they keep our room always clean, hotel employees were super nice to me and my family always asking if we need something. the pool is nice and clean. we choose this hotel cuz was near to the consulate and cheap but we did not expect a great service and security ! if we come back we will definitely stay again in this hotel 100% familiar environment!!
Good and inexpensive
I only stayed a couple of nights but the room was clean. Not crazy about the decor, all brown and the TV didn’t have very good resolution, but it was the best deal on the days I was there. The receptionists were fantastic, very helpful and kind. You can always get a taxi right by the door. The room was clean, the beds comfortable but the pillows were lumpy, like if they were old, not very good. The free breakfast was barely ok, the refried beans were too watered down, the eggs were bland but the chilaques were good. You can purchase off a menu too if you want, which I recommend. Their fruit shakes/ juices were very good. The papaya milshake was delicious! All the servers were really nice. It’s also pretty close to the American consulate and they have a free taxi/shuttle that can take you for free.