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Avaliou em 9 de Dezembro de 2019
Our group booked a banquet room for 30+ people. Arrangements were made well ahead of time and supposedly everything was in place. We have having yearly banquets for 35 years and decided to give this local facility a try.
Pricing was competitive. The actual facility was very nice, the room met our needs.
The food was well presented. The service was the worst we have ever encountered. It was like they had never done this before. Food had gone cold and then reheated to be brought in, getting plates and flatware seemed annoying, there was no table wait staff or busing. The bar was semi worked, very slow and over priced. The a/c kicked in shortly after the food was brought out- a server put a sterno heater within a foot of the thermostat. We will not be back.
Avaliou em 2 de Outubro de 2019
It’s a Courtyard hotel, clean, tidy, and quaint.
Yes, but not covered. Keep this in mind for the winter months.
Did not use any.
Clean. My biggest thing with going to any hotel is that it is clean first then comes everything else. It’s a Courtyard room and nothing to extravagant was expected. Clean and comfortable, both were met.
Roughly $100 a night.
Make sure you have something to scape ice if you come in the winter months.
The card with the housekeeper signing her name on it in regard to being responsible for my room was cool (see pic).
Avaliou em 24 de Agosto de 2019
This was the second Courtyard that I visited on my road trip with my dad. We stayed in one in Roanoke Virginia as well. The main difference in the two was the Roanoke location was $100 cheaper a night and it offered a movable makeup mirror in the room as well as provided makeup remover wipes. I found both of these items convenient and missed not having them at this location. But I will say the pillows in this location (Pennsylvania) were sooo much more comfortable. They were the soft fluffy type your head sinks into. The room was very clean. Right after we checked in the electricity went out in the room. It was crazy. We soon learned the whole hotel was out of electricity by going out in the hall and asking a few people. The key cards worked without electricity and the hall was bright with emergency lights. Our room was quickly hot however. I showered using the light from my cell phone. There was plenty of hot water. I was surprised no one came around and let us know what was going on. We had to leave and find somewhere to hang out cause it was just too hot. The traffic light leaving the hotel was out too so we think it was the area and not just the hotel. The next day when we checked out, my dad asked the guy at the counter for a discount for the room having no electricity. The guy acted like he had no idea what he was even talking about. I got a yes from the cooler of drinks they sell. The guy did give me my tea for our inconvenience of the previous day. Behind the building I could see from my window there was a nice fire pit and chairs area. Might be worth a check out if you like that or it is a bit cooler.
Very Nice Hotel in the Coatesville Area
Avaliou em 22 de Maio de 2019
Fantastic hotel, great staff, large clean rooms and a nice bar and restaurant in the lobby, could not ask for anything more. We were in the Coatesville area for a wedding and decided to stay at the Courtyard Philadelphia Coatesville/Exton. Did all my reservations on line and added their mobile app to my phone to insure timely notice if there were any changes. Because of the timing of the wedding, we were not sure when we would arrive at the hotel so when I received a notice of a mobile app check in that was available to me, I did just than and registered for my reservations. We arrived at the hotel and all I need to do was pick up my key and we were off to our room. The room was very nice and was just what we has asked for. Staff was outstanding, hotel very nice and breakfast the following morning took care of us as we were leaving to attend another function. If in the Coatesville area, this is a good choice for a hotel.
Come ON Housekeeping!!!
Avaliou em 5 de Abril de 2019
Nice sized rooms, clean.
Other than the PAPER THIN walls that had me up an hour before I wanted to be listening to my neighbor's alarm clock going on and on and over and over because he kept hitting the snooze button for a FULL HOUR, and being ridiculously close to the highway so that you hear huge tractor trailer trucks rolling by constantly, the only reason I'm giving this hotel 3 stars is because of housekeeping! Geez!!! They are just simply sloppy. No. Wait. Correction. Leaving OBVIOUS trash on the floor in TWO places in the room is not sloppy, it's inexcusable. Leaving an OBVIOUSLY DIRTY drinking glass on the counter is inexcusable. Just inexcusable.
True to another reviewer's comments, the front desk was unattended, but just once in the 3 days we were there. And yes the lobby computer was also out of order. Didn't need it but thought it was inconvenient that something that's supposed to be available to customers isn't.
Warning: There is no restaurant on site. There is a bar with a fairly limited food menu.
Not planning to return.