Domaine de Crécy
Diárias a partir de
Fique mais perto de ganhar 1 diária grátis com esta reserva!Saber mais
Informações do estabelecimento
Saída até: 11:00
Route de Guérard, 77580 Crécy-la-Chapelle, France - Crecy La Chapelle, Ilha de França - França - 77580
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 20 de fevereiro de 2016
Adoramos o hotel, foi uma grande surpresa para nós! O prédio data da época de 1600, maravilhoso, os jardins e campo de golf deslumbrantes. O quarto enorme, perfeito para família. Com cozinha, sala conjugada, cama de solteiro e sofá cama além do quarto de casal com uma super privacidade. Deu dó de seguir viagem e deixar este lugar. Amamos.
Pre Disney Stay
Avaliou em 13 de agosto de 2022
Seen a couple bad reviews on here. Our experience was great. We booked for a family and had a large suite which was tidy. Only the bathroom was a bit dated but clean like the other rooms. Staff friendly. Location stunning. We took an evening stroll around the grounds. It is definitely a golf hotel. But this means it has lovely surroundings. Breakfast was in a nice sunroom with lots of choice. We walked into our Disney hotel 25 minutes after leaving. I would recommend based on my family’s experience.
Avaliou em 7 de maio de 2022
We were a family visiting Disneyland and for that purpose it is great. 15-20 min ride. Exterior of the hotel is nice, it is a golf court, and close by is a parrot world which I highly reccomend for kids. This is the pat that I could say is great. Interior is horrible. In the breakfast there are only 4 warm dishes, no vegetables, no several kind of eggs. The staff ( apart from one waiter ) does not speak English, and even if they see you are not French, they continue in French for some reason like you will understand it if they do. The room was incredibly dirty, in the kitchen there was no cutlery, in the walls leftovers from previous repairs, and the bathroom has some sort of fungus on some area of tiles. We had booked and had confirmation for BB but still had to pay breakfast. We tried to clarify this with reception but they don't bother to check this.
Avaliou em 17 de agosto de 2020
Experience in this hotel is shockingly bad, no night staff. The place is filthy dirty. I have made a complaint with no response From the hotel. I have no choice but to contact my credit card company to cancel the payment. The service they supplied was not what is advertised on the website.
Nothing like the photo's/description and no reply to complaint
Avaliou em 7 de agosto de 2020
We arrived at the hotel at just after midnight having driven from Perpignan - the drive took 12 hours including a couple of charging stops. We have a Tesla, and the appeal of this hotel is that is has a Tesla charging point, as well as looking like a lovely hotel on the website. The communication from the hotel regarding the late arrival procedure was very good, so I was very happy and looking forward to relaxing here for 2 nights before continuing the drive back to the UK. When walking to our room, I started to become a little concerned. There was a lot of noise coming from a group of people, but I couldn't see them. It sounded like a party, with shouting and glasses clinking. The grass area surrounding the pool was all brown and completely dead - certainly not the lovely looking green grass surrounding the pool on the photos online. We had already stayed in a number of hotels in France for 4 weeks leading up to this stay, and whilst I know that the weather is hot, I had not seen anything like this. I don't think it has been watered/maintained at all this year. Then, there was litter along the path. We came to the front door of our room to see a dirty front door situated within a dirty corridor area which had a large number of cables/signal boxes right next to it (see pictures). On opening the door, my eyes were drawn to the dirty floor (see picture), and my heart sank. I immediately told the kids to stay downstairs whilst I went to look around. Everywhere I went I could see a complete lack of hygiene - scum around the toilets, dust/crumbs in the corners, marks/scuffs on every wall, chipped enamel on toilets.. the list goes on. On top of this, I killed 1 large flying insect and 4 mosquito's whilst walking around, and that was just in 5 minutes. I took photos of all of this and have posted to support this review. We made a decision there and then that we couldn't stay here. It wasn't clean or hygienic, and with the current climate of COVID-19, I cannot understand how this level of cleanliness is acceptable. We got back in the car and decided to plough on to the UK, so the 12 hours of travel turned into 24 hours. I emailed the hotel immediately with my complaint and also the photo's that I had taken. I have requested a full refund and also an email from the general manager to explain how this is acceptable. To date, I haven't had the courtesy of a reply, hence me now posting this review. The reviews from 2019 are positive and that influenced my decision to book. 2020 seems to be very different, and the hotel doesn't seem to be keeping on top of their standards. I am not a complainer. I do my research before booking accommodation. On this 4 week trip we have stayed in 6 different accommodations, each of which has been great - and by great, I mean exactly as advertised. I don't expect anything more than that, but also I don't expect less than that, and I certainly don't expect a good level of accommodation to be dirty. The photo's I am posting with the review were taken on 4th August 2020, and if you compare these to the photos on the hotel website, you will see my issue.