Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Dreadful NOT worth money
Avaliou em 16 de Outubro de 2021
Turned up 12oclock - would have thought the music would have been on for Atmos for early birds like us, family with toddler.. lovely greeting by bar staff but seemed we were too early as still getting stuff sorted and the sound was so dead (lit no music till about 20 mins from been in)
We were seated and given menus, placed order for two chicken burger chips and childs chicken strips and fries like it said on menu .. this came and our little girl just had plate of chicken strips which was just the fried chicken burger cut up! I had to ask where the fries were to go with the Meal to be told there isn’t any .. although it was on the menu with fries! So the lady went and got some after having to ask the chief if this was ok!!
Our burgers were crap - fried chicken on a bun with butter on and some lettuce but all I could taste was butter off the bun! Thick Chips and fries were nice but the taste was just pure FRIED IN FAT..
then ordered little one brownie and Icecream - asked for vanilla but got chocolate and the brownie was just over cooked slop but I still finished it off abs toddler enjoyed it.
Defo gone down hill, nothing remotely fresh or nice about these meals apart from lettuce!
Worst £35 we have spent !
Great Place to stay
Avaliou em 13 de Agosto de 2021
Great place to stay, room was clean, plenty of space with all facilities you would expect from a quality B&B.
The staff were very helpful and nothing was too much of a problem and made us feel really welcome in fact went over and above what I would expect and found from many stays at B&B's over many years.
The walk to and from Durham City centre was just a nice pleasant stroll around 10-15 minutes.
Would definitely recommend and will will be our choice on our next visit to Durham
Give this place a miss
Avaliou em 11 de Agosto de 2021
Booked 2 nights only stayed for 1 the place was closed had to ring a number and a lady came down to let us in a dark and dingy passage and stairs no lights the room 1 was very dated and that night a spring sticking out of mattress no one around to query. Could not get shower to work told as we booked out should have pulled cord bit late in the day do not book this place.
Avaliou em 7 de Agosto de 2021
Chose to stay at the Garden House Inn for 2 nights during a family holiday to Durham (2 adults + a 14 year old). We would usually go for a premier inn or travelodge purely for convenience but decided to give this place a try, and so glad we did. It's a quirky characterful building, with a really lovely bar area and conservatory. The outside space is small but nice with flowers and umbrellas etc. The room we had (4) was huge, with 2 big double beds- and decorated in an eclectic style which I really liked- well in keeping with the rest of the hotel. Yes the bathroom wasnt the most modern, and the shower could have been better but it was big and clean. We didnt eat there but the range of drinks was ok- no real ales back yet but this was as expected as they have just come back from lockdown. The staff were exceptional, Demi in particular, really friendly and welcoming. The walk into town is absolutely fine, a gentle slope back and ideal for walking off a big dinner. Despite being quite close to a road, our room was very quiet. All in all a great experience and hope they go from strength to strength as they recover from the last 18 months.
If a modern bathroom and powerful shower is all that is important then maybe not the place for you. If you like olde worlde character and quirky charm, and a relaxed vibe, give it a go.
My daughter loved it- and we all know how difficult it is to impress teenagers!
Perhaps this place was once nice - not any more!
Avaliou em 12 de Julho de 2021
We stayed at The Garden House for a single night while visiting our son at University in Durham. We have another 2 years of visits ahead of us, so we will be trying several hotels to fit our budget. It's safe to say we won't be going back to the Garden House.
The B&B is located a stiff uphill walk outside Durham City centre. The hill looks a little daunting, but actually was a reasonably easy walk from town.
The B&B is located in a pub, which seems to have a thriving Pizza restaurant. We didn't try this.
Parking is advertised at the hotel but is extremely limited as they have used much of the car park for outside seating. Two cars and it's full! On-street parking is available but is chargeable.
There is no reception in the B&B, you go to the bar. The staff are friendly, but no one was wearing any face masks at all. This is odd because the B&B are clearly aware of the COVID situation as they used this as the reason for not being able to provide Breakfast.
The room we had was superficially clean, with clean linen. But it is VERY tired, with many fittings cracked or broken. Door handles and chest of drawers were very grimy. The room had a very bad smell, which was a mixture of bleach and stale tobacco smoke.
The bathroom was the biggest letdown. Again it was superficially clean, but although there had once been a shower over the bath, this has been removed and simply blanked off. The bath is old and cracked, with the enamal missing in places. The toilet brush is disgusting. There were only basic toiletries provided.
The bed was rock hard and creaked alarmingly. The duvet and pillows were very old and thin. There was no sign of mattress or pillow protectors.
I wanted to raise my concerns the following day on check out, but the only person around was a cleaner who asked us to leave our key.
Overall this is a very poor place to stay. This was our second stay in Durham. Previously we had stayed at the Kingslodge which was much better in every way.