Informações do estabelecimento
Saída até: 11:00
535 South Park Avenue, Breckenridge, CO 80424, USA - Breckenridge, Colorado - Estados Unidos - 80424
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Ótimo atendimento e localização.
Avaliou em 28 de novembro de 2021
Ótima localização, encostado em uma estação de ski. Ótimo atendimento. Tivemos um problema com o Hotel Hilton DoubleTree, nossos quartos não estavam disponíveis, e tivemos de mudar de hotel no meio da noite. Foram super compreensivos e atenciosos.
Avaliou em 21 de outubro de 2015
Excelente. A cidade em si é muito pratica e boa. Fica a poucos metros dos liftins e é muito cômodo. recomendo a todos. Possui piscina aquecida e diversos restaurantes perto. tudo muito amplo e pratico, Recomendo. Estive com amigos todos para esquiar e voltarei.
Avaliou em 30 de julho de 2014
Boa localização, próximo ao Quicksilver Lift e ao Maggies. Tambem muito próximo a escolinha de ski para crianças e adultos. Estacionamento no local com valet. Quartos pequenos, com cama de casal Queen. Serviço do pessoal razoável.
Conforto em Breckenridge
Avaliou em 27 de março de 2014
Os apartamentos são bem amplos e muito bem equipados. A chegada do quarto para o lobby foi o único inconveniente. Ficamos na ala West e para chegar ao lobby tínhamos que dar uma volta por fora do hotel ou ir pela garagem, dando uma volta bem grande. O hotl fica ao lado da rua principal e a poucos metros do skilift.
DISAPPOINTING on every level this year
Avaliou em 7 de agosto de 2022
Wow.... what a bummer of an experience. Where to begin with what went wrong!?!? This is the 4th year we have stayed at the Village. We have ALWAYS loved it and have been very happy there. This year was we were NOT happy. 1) Upon getting my confirmation email shortly before our stay, I called in to see if we could request a Premier Room (our reserved room type) with a bunk bed set up like we had had our first year there. The gentleman said I had to request it when we arrived on site to check in. No problem. That's what I planned to do then, per his suggestion. 2) Upon arriving, there was a HUGE line. I waited about 20+ minutes, behind 6 other groups to check in, with another 4 groups behind me. When it was my turn, I explained our desire to the front desk person, who promptly told me I needed to have called in beforehand and that my room was already assigned. Feeling the pressure of the people behind me, I continued to ask for what I was told to ask for upon check-in. She kept telling me the same thing until I asked for a manager. The manager NEVER came out of the back room, which I felt was tacky and unprofessional. The front desk person came back and had switched us to the bunk room. I kept verifying that this was a premier room still but with bunk beds. She said yes. The reason for the bunk beds is that last year our second bedrooms were REALLY SMALL with two full beds in them. There is no room for bags or to even walk around. 3) Upon getting to the Chateau building, we loaded our bags into the elevator while also getting 3 kids in. I held the elevator with the button, but also had my hand in front of it while my son got his last bag and got in with our other two children. While walking through the door, the door started to close, alarms went off and he barely got through without the door CLOSING ON HIM!!!!!!! IT DID NOT STOP and almost crushed him in the door. What kind of elevator doesn't stop when something or SOMEONE is in the doorway!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 4) We then got to our floor and were getting out and it did it AGAIN, this time on my daughter. I screamed and pulled her through the door before it crushed her. I am NOT exaggerating. 5) After getting them in the room, our bags in the room, and waiting for my husband, I went to the front desk, only to have the manager (the same one that never came out of her office before when there was a HUGE line) belittle me about the incidentS. Incidents PLURAL. She kept smirking and telling me that they run the rooms and the HOA runs the elevator. What kind of person says something so stupid! Oh I'm sorry your child almost got crushed in the elevator, but that's not our responsibility. We only rent the rooms on the 4th floor but we don't provide you with a way to get there. The HOA does, so we wash our hands of the elevator... that's not our responsibility. Did she not realize how stupid and inconsiderate that sounded? I was PISSED. No doubt if my kids lost a limb or got crushed, there is no sane person in the world that would think the Village or Vail properties or whoever the company is would not be responsible. 6) Our bunk room in the Chateau was NOT a Premier Room. Like I said, we've stayed at the Village for 4 years, and this was by far the dumpiest room we have been in. Cheap furniture, mismatched styles, ugly rooms, barely any bowls, hardly any coffee cups (that were not tea cups), no dish drainer, a half a sponge, barely enough toilet paper and paper towels, cheap flooring and a bunk bed that broke our second night there it was so cheap! 7) We got new keys no less than 7 TIMES!!!!! My 13 year old and 14 year old girls were stuck OUTSIDE in front of the building after 7pm, dressed in only their swimsuits trying to figure out how to get in until someone opened the lobby door. They had been to the pool, without their phones, and got stuck outside. They couldn't get back to the pool building and had someone not come along, they would have had to walk out on the street in their bathing suits to get a key from the front desk!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Had we not been lucky enough to most of the time have someone at home to come downstairs 4 flights to let us in, we would have been locked out over and over and over and over again. I kept telling the front desk their credit card type keys would work once or twice and then stop. This is RIDICULOUS!!!!!!!!!!!!!!!!!!!!!!!!!! How does someone staying alone deal with this? Keep going back to the front desk to get a key each time they leave the room. Good grief!! I am not exaggerating! The keys were kept ALONE so no interference from anything else and they stopped working after one or two uses. Get it FIXED!!!!!!!!!!!!!!!!!!!!!!!! Or use a manual key. You can't lock people out of the building in lightning storms (which were daily) with no easy way to get a key to the room they have paid for!!!!!!!!! 8) Put TELEVISION INSTRUCTIONS in the rooms. Trying to figure out how to use a room's television should not take a PHD. A little instructions would go a long way. 9) I wish my kids had told me sooner, but I asked them to check under the beds while packing to leave. They said they didn't want to because it was so disgustingly dirty. I said it was probably because they don't clean under there. Their reply was that they didn't clean anywhere. One of them told me she put her socks on to test the floor after she had gotten on the bed and had someone else's hair on her feet. When she did, her socks were covered in hair, dust, dirt and who knows what else. Unfortunately they did not tell me til the night before we left, but they didn't even think their rooms were cleaned and that just the sheets were changed. DISGUSTING! 9) If you are going to have 4 beds (2 bunk bed sets) in a room, have a larger bathroom. The size of the bathroom in Room 1044 is RIDICULOUSLY small. So disappointed. 10) The checkout process is confusing... a 4 page bill to show the charges and then how they charge the company that booked the rooms for us back (shown as a credit on the invoice) is SO silly. The consumer does not need to see that. They only need to see what they paid... not how you charged the other company or your booking service or whatever. It took the MANAGER 15-20 minutes to figure it out so she could explain it to me. What a waste of my time. Wow..... I don't think I have ever had a worse experience staying somewhere than we had this year with this property. Super disappointed. I am sure I am missing some other issue we had, but these are the highlights and I am NOT exaggerating. The only good things about this property this year is the convenient location and the updated pools, hot tubs and fitness center. Those were amazing! Love the location. Staff, rooms and treatment of us... Terrible this year. So bummed.