Informações do estabelecimento
Saída até: 11:00
581 Griesbach Parade NW, Edmonton, AB T5E 4H5, Canada - Edmonton, Alberta - Canadá - 545
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
3rd party booking let us down. Amina came to our rescue!
Avaliou em 28 de dezembro de 2022
It was the middle of a snow storm...I have a brain injury and they accommodated us amazingly. We tried booking through a 3rd party site and it didn't work properly...so Amina!! 3 shouts for Amina! She took care of us before my brain had a chance to even meltdown. The staff in general have been wonderful Clean spacious rooms Wonderful gym and pool with a water slide. Do yourself and any guests you have the favor of Really Relaxing with a clear head and content feeling. I haven't even had breakfast yet. So I'll let you know how that goes too Cheers
Avaliou em 24 de setembro de 2022
TERRIBLE experience with this hotel. I prepaid online through a third party site for our stay several months ahead, upon check in they acknowledged this and took my credit card for pre auth room deposit. When I checked out my card was charged for two nights stay. I contacted the hotel several times asking for a refund, each time I was told the manager would contact me, which never happened. Eventually one of the staff told me the refund was issued the same day I was charged and to wait for it to show up on my credit card. I asked for proof and was told they cannot provide that. Two weeks later, big surprise, still no refund. Finally the manager refunded me and was able to provide me proof right away. When I told him about the run around I was getting from his staff he sounded very surprised. This hotel has incompetent and dishonest staff. It should not have been this difficult or stressful to get a refund for charges that I did not approve of.
Avaliou em 9 de setembro de 2022
This was our first visit and Nour at check in made it perfect right from the start . This young lady took the time to ensure our every detail was sincerely considered before recommending a room and was so so pleasant to deal with , we knew that we chose the right hotlel accommodations Thx so very much Nour !!! Diane + Bob
Avaliou em 6 de setembro de 2022
I have had to stay in this hotel for most days of every week of this year for work in Edmonton. I can always rely on cordial and great service here, as well as exceptionally clean rooms.all the staff sorav,melissa,kyle and anchal are great to deal with, i m here everyweek for business and makes easy with checkin n checkouts
Good Hotel for our purpose
Avaliou em 2 de agosto de 2022
Rooms were very clean with all amenities, Staff was very friendly and efficient! Breakfast Buffet had good "grab and go" options. Housekeeping was by preference, but easy to get anything we required. Had a "wedding rate" that was very reasonable!