Apenas são permitidos animais de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 1093 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
The receptionist was a male named Luis, I checked in on April 2 noon. My husband booked for me and I came to check in, he asked me for a credit card and got an attitude when I asked for what if my husband paid. He literally yelled at me when he explained it was for damages!!! He proceeds to check me in with an attitude. Also they advertised free breakfast but no breakfast was provided. Thank you for all the unprofessionalism and false advertising. The high rate I paid should pay for the employee’s name tag, uniform and hopefully for at least one class on hospitality. Don’t stay here. I am not even gonna rate de cleanliness because the place is run down. I am not sure how old it is but it’s not worth the price. Judge for yourself with a couple of pictures. Btw, I was lost on the way to my room because the place is a maze. I was afraid to call the receptionist to help me find my room. I was hesitant because of the attitude he gave me at first, imagine that?! I also got the loudest room ever. I am not sure if it was just my neighbors but I could hear everything and some people were extremely loud, tv, steps, talking etc.
I mean, it had a bed?
The room was very distant and hard to find due to an odd numbering pattern, it smelled like smoke, none of the outlets by the bed worked, one of the lamps didn't work, and I was woken at 6 from construction outside my room. I'd also describe the level of cleanliness as slightly grimy.
Not the best for long term staying
room was not cleaned property daily. Towels were not replaced regularly. Elevator was not working. Room keys deactivated almost daily, had to walk back to front desk to re-issue new keys. Bathroom ceiling began to leak my last night. Breakfast was ok.
1 night stay
bed area is tight and small to move around. Friendly desk staff and airport shuttle is convenient. Close to restaurants which are in walking distance .It was convient since we had a 6a.m flight. Good hotel for an over night stay despite the room arrangements being small and tight
Nice place to stay - the bed was very very comfortable!
This was a nice place to stay. It was quiet, the bed was very very comfortable, the breakfast was better than many. Easy no-fuss pick up to and from the El Paso airport. Friendly desk staff, driver and breakfast team. Will stay here again.