Sleep Inn University

Diárias a partir de

R$ 308

Localização Do Estabelecimento Com uma estadia Sleep Inn University em El Paso, ficará a 2 minuto(s) de carro de Sunland Park Racetrack and Casino e a 8 minuto(s) de University of Texas at El Paso. Este hotel está a 1,2 km (0,8 mi) de Sunland Park Mall e a 6,6 km (4,1 mi) de Franklin Mountains State...

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Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

<h3>Localização Do Estabelecimento</h3> Com uma estadia Sleep Inn University em El Paso, ficará a 2 minuto(s) de carro de Sunland Park Racetrack and Casino e a 8 minuto(s) de University of Texas at El Paso. Este hotel está a 1,2 km (0,8 mi) de Sunland Park Mall e a 6,6 km (4,1 mi) de Franklin Mountains State Park. As distâncias são apresentadas à 0,1 milha e ao quilómetro mais próximo. <br> - Bob-O's Family Fun Center - 0,3 km/0,2 mi<br> - Sunland Park Mall - 1,2 km/0,8 mi<br> - El Paso Desert Botanical Garden - 1,6 km/1 mi<br> - Western Playland Amusement Park - 1,8 km/1,1 mi<br> - Sunland ...

953 Sunland Park Dr, El Paso, TX 79922, USA - El Paso, Texas - Estados Unidos - 79922

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Avaliação dos hóspedes


Pontuação dos viajantes
  • Excelente


  • Muito Bom


  • Bom


  • Razoável


  • Ruim


Perfil dos viajantes
  • Negócios


  • Romântica


  • Viagem a sós


  • Família


  • Viagem com amigos


Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

The "I'm Sorry" Hotel

Avaliou em 15 de junho de 2022

I made the reservation online and requested a handicap room. After driving 7 hours I was ready for a rest. I checked in and got my room. Not handicapped..."I'm sorry. Heated pool ... I'm sorry. Dirty carpet and soiled bed spread...I'm sorry. The was the answer for each of my concerns. And it remote for the television. No drinking glass (glass or plastic) in the bathroom. A step in tub, which is impossible for most handicapped people. No ice bucket. Everything was "I'm sorry". The final straw was my 0830 wakeup call. Guess what???? No call. Again the front desk responded with "I'm sorry". Please avoid this hotel. You will find much better in El Paso for the same price.

Lawrence S

Nice place but needs housekeeping help

Avaliou em 13 de junho de 2022

Room 320 06-10 Pool closed – has been closed for 3 weeks. Leslie was the lady at the front desk she kept everything going. Worth her weight in gold. She was by herself. Doing wash, check-ins, fixing keys that did not work, going to rooms to deliver towels, toilet paper, cups, Kleenex – doing it all by herself. Our room – Leslie took care of many things Keys did not work “*” Sticky stain on nightstand – see picture “*” If you sit on office chair it almost flips you over backwards “*” No towels No toilet paper, just a very small partial role Desk light would not come on, I screwed in the bulb “*” Wi-Fi slooooow, but you have it Download 1.63 Mbps Upload 2.0 “*” One of the drawers was taped shut “*” Electrical plug no cover, just exposed – safety if you have kids [we had 2] “*” Had coffee maker [not use] but NO CUPS at sink “*” Took shower, but does not seal so floor was wet when you get out, but shower was nice “*” Toilet could use a good scrubbing – has ring [see picture] “*” toilet floor is sticky when you walk on it, Can hear shoes stick. “*” A/C seems to cut out at night, and you sweat with triple digit heat “*” 3rd floor no ice machine working “*” 1st floor no try to ice bucket when filling “*” Hand sanitizer cracked by elevator 06-11 - rate went up but things did not get better Still filthy nightstand not cleaned again - Sticky stain on nightstand Again, no towels, again Leslie took care of it Leslie got us cups from the breakfast area “*” Repeat items from above Pictures Trash next to the entry looked at check in Sticky stain on nightstand TWO – 2 – days Toilet clean but dirty ring in bottom Would like to see a credit for no pool and problems


Poorly Maintained, Very Poor Customer Service.

Avaliou em 4 de maio de 2022

I'll start with the pro:Upgraded clean room. Now for the cons: The front desk employees are not customer service focused. Never told of amenities or wifi at check in.Called front desk twice, no answer. Went immediately down to front desk to find front desk employees sitting in lobby talking and on their phones. When we needed to stay an extra night was told ok and room rate would be the same( I was upgraded at check in) The next morning front desk called our room and told us we needed to check out, very unfriendly on phone. Was charged an upgrade for second night and when brought to their attention said it would take 2 weeks to get a credit. No towels in room, had to ask twice for towels. Room had no toilet paper holder, no Do Not Disturb sign. Coffee maker was broken. Exterior side doors not locked at night, one had a rock holding it open, other had no lock at all. Swimming pool was not heated as advertised. Don't stay here. The location is good but there are several other hotels in the area. This is a very poorly managed property.


Wow (insert sarcasm)

Avaliou em 11 de outubro de 2021

How this place earned a "3.5 very good" rating is beyond me. Holy *** man ! I'll get the good part out of the way - the guy behind the front desk was obviously new but very friendly and helpful. The rest of the place ? Pamphlets, straw wrappers, and empty cups scattered around the lobby and stairwells. The floors in the hallways looked like they've never seen a vacuum cleaner. One of the doors to the adjoining rooms we got was propped open when we arrived. Not sure why. The deadbolt on one of the adjoining doors was broken and would not open - rendering our adjoining rooms useless. While trying to sort it out with the guy at the front desk, the people across the hall fired up the bong. Instead of opening their window, they opened their door filling the hallway with marijuana smoke. We shuffled through the trash and smoke back to the lobby where the guy cancelled our reservation and we left to stay somewhere else. Since none of this looked like it just happened, I would be surprised if the GM or owner even really cared about this place anymore.


Avoid at all costs

Avaliou em 2 de outubro de 2021

Traveling solo I choose to go on the cheap. Usually reviews are not my thing, but this hotel deserves my review. It was like walking into a raunchy place like you see on TV. Starting with the elevator, filthy sticky floors with broken parts. Stepping out of the elevator there was an odd odor in the air. Arrived to the room and it seemed acceptable. Driving non stop for 9 hours straight made it look better then it was. My usual routine is to pull the covers off the bed and inspect the AC filters. The sheets had a burn hole and the filters were so filthy it took 15 min. to wash them out. I proceeded to put my pj’ on and unpack my toiletries. Forgot my slippers (big mistake) walked to bathroom to brush my teeth. Washing the filters left bathroom floor a little wet. The short walk from the bed to the bathroom blackened my feet leaving stains on the bathroom floor. It’s 10 pm, the hell with it. There was also no Kleenex or spare toilet paper. I went down to ask for Kleenex & paper only to be told they didn’t have any. Next morning headed downstairs to check out and grab breakfast. The breakfast trays were empty, they had toast and bagels but no butter or cream cheese, no juice, no water. Cereal was available, but no milk. I asked the front desk to restock only to be told that’s all they have. THIS IS NOT A CHOICE HOTEL! It is the biggest S***hole I’ve ever stayed at.