TownePlace Suites Elko

Diárias a partir de

R$ 1109

Localização Do Estabelecimento Em Elko, TownePlace Suites by Marriott Elko ficará a 5 minutos de carro de Casino Red Lion e de Northeastern Nevada Museum. Este hotel está a 1,9 km (1,2 mi) de Elko Convention Center e a 2,2 km (1,3 mi) de Elko Area Chamber of Commerce Visitor Center. As distâncias ...

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Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Localização Do Estabelecimento Em Elko, TownePlace Suites by Marriott Elko ficará a 5 minutos de carro de Casino Red Lion e de Northeastern Nevada Museum. Este hotel está a 1,9 km (1,2 mi) de Elko Convention Center e a 2,2 km (1,3 mi) de Elko Area Chamber of Commerce Visitor Center. As distâncias são apresentadas à 0,1 milha e ao quilómetro mais próximo. - Casino Red Lion - 0,8 km/0,5 mi - Elko Convention Center - 1,9 km/1,2 mi - Northeastern Nevada Museum - 2 km/1,2 mi - Elko Area Chamber of Commerce Visitor Center - 2,2 km/1,4 mi - Elko County Fairgrounds - 2,8 km/1,7 mi - Great Basin Coll...

2625 E Jennings Way, Elko, NV 89801, USA - Elko, Nevada - Estados Unidos - 89801

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    128

  • Muito Bom

    69

  • Bom

    29

  • Razoável

    12

  • Ruim

    14

Perfil dos viajantes
  • Negócios

    48

  • Romântica

    78

  • Viagem a sós

    13

  • Família

    73

  • Viagem com amigos

    5

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

Disappointing

Avaliou em 29 de dezembro de 2022

All the trash deep under the bed was fun for our dog to try to dig out. It was less fun for us. Wish they were like most other hotels and the bed was on a block rather than 4 posts. Under the bed has obviously never been vacuumed. We're traveling across the country with our dog, and the location between SLC and Reno was perfect, but sadly, the hotel is in desperate need of a refresh. Everything is a bit grungy and at about $200/ni with pet fee I'd hoped for better.

indigofire

Driving from California to Nebraska

Avaliou em 19 de julho de 2022

This hotel was nice enough. The front desk person wasn't particularly happy to be working but we all have those days. It was convenient to get to, which is always nice - right off I-80. I was traveling alone so didn't want to meander too far from the interstate. Fast food is nearby as well.

Beth R

What a TREAT!

Avaliou em 7 de junho de 2022

We were heading home to Colorado and just decided we would drive as far as we could. Well, we made it to Elko and went looking for a place to stay. We found the TownePlace Suites and decided it was probably our best bet. I have never stayed at a Marriott before, but if this experience is what they are like - I may do so more often! The front desk was welcoming, considering we showed up at about 11:30 at night without reservations, and was able to find us a room. The room was wonderful! Wow! This is what a kitchenette should be! full size microwave, all the equipment you need to make and eat a meal (not that we did) as well as a dishwasher. The place was far enough off the freeway that it was quiet and we had a very nice few hours sleep. We did not try the breakfast as we took off too early in the morning. Great place

1Frequentvisitor

Property needs better managment

Avaliou em 5 de junho de 2022

There was a bag of trash sitting outside the elevator which smelled up the hallway The trash was still there 8 hours later. The hotel has two luggage carts and a decrypt black cart that has bad wheels and can not push straight. The manager should get quality for the guest. The standard suite is very small. A regular Motel 6 room is bigger and cheaper. . The rooms are clean (yea, they got one) but the ice cream in the store frig was melted. There are better values in Elko, look around, there are better and less expensive. OH. If you choose to stay, ask for a room away from the parking lot and the freeway very noisy.

Allan G

Uncaring and unwelcoming staff, better options available in Elko for less

Avaliou em 29 de maio de 2022

I do not recommend staying at this hotel. I stay at a lot of Marriotts (500+ nights at this point), but this particular stay was bad enough to have me doubting the benefits of the whole Marriott loyalty after all these years. I was traveling alone with my young child and dog, which added a layer of stress that the hotel staff were definitely not caring or compassionate about. We were tired after a long day of driving and very late arrival due to car charging issues (background below). Calls to the front desk went unanswered. When I eventually was able to talk to someone (because their iOS app chat was broken as well…), I asked for a late checkout. You would have thought I asked for a free month at the hotel based on how they responded (keep in mind literally the only meaningful benefit of achieving Titanium status, which requires the loyalty of 75 stays per year, is late checkouts). We never received our late check out. Not even the promised reply. The next morning, it was a struggle to get my son to breakfast, because he was exhausted. So after a half hour of trying to get him downstairs, we departed our room at 9:54am for breakfast, 6 minutes before the end time. This was an enormous mistake. When we arrived to the kitchen/buffet, we were almost immediately scolded and heavily judged by staff for having the tenacity to come minutes before closing time. The machines were off already, and some of the food gone. This was more relevant because the kitchen is small, roughly the size of one in a studio apartment. I forget what I asked exactly, but the response to my question seeking help with something (after evaluating the lack of options) was effectively: you’re here at 9:59am, what do you expect? (Kitchen is supposed to stop service at 10am, but it’s clear it stopped much earlier). That summed up my whole experience. What did I expect? I expected a better experience than cheaper hotels. But I was wrong, and I’ve been wrong lately about Marriott hotels. Their franchisees and their staff seem more disengaged than ever. This is a common example of it. Staff were and are completely unempowered to effect any positive outcomes. They’re cold and disinterested, choosing to focus on rationalizing and explaining their behavior/lack of problem solving instead of finding a solution. Nothing about their demeanor implies that they care about your happiness. The approach is “this is how it is, take it or leave it”. Gone is any semblance of problem-solving abilities (there were many junctures here where things could have been course corrected, but the untrained staff didn’t know or care to take any of them: they doubled down on their stubbornness). Based on how things went, if I ever hear back from management, I’m expecting the same: more rationalization and explanation of the foolishness instead of seeking how to make things better, somehow. I don’t need much: a smile, apology, and a question about how this could be fixed would have gone a long way. —— For those who care, a little background on why we “had the tenacity to come so close to breakfast closing”: we’re on a long road trip, and prioritized staying at hotels close to electric vehicle chargers to save time and charge overnight. But all the chargers near this hotel I was counting on were either occupied or out of service. So I had to get back on the highway after checking in, drive to the next closest charging station, fully charge, and return. This got us to the hotel rather late, and we were exhausted in the morning. This was the first time I took this approach, and was prepared for bad stays at other hotels. But guess what? The opposite happened. At hotels that cost significantly less, we received more care, mind kindness, more compassion, and more empowerment to solve any problems (small or big). My advice? Reconsider lower hotel tiers with great recent reviews, especially when on road trips outside bigger cities: they care about your business and will treat you right. And you’ll even save money in the process.

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