Orchid Epsom, Sure Hotel Collection by Best Western

Com ótima localização em Epsom, Orchid Epsom, Sure Hotel Collection by Best Western fica a cerca de 15 minutos de carro de Richmond Park e de Chessington World of Adventures. Este hotel fica a 10,8 km de Hampton Court Palace e a 19,5 km de Twickenham Stadium.Fique em um de nossos 29 quartos com TVs...

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OpenWeather

3

Quarto luxo, 1 cama de casal, para não fumantes

1 cama de casal

20 metros quadrados

Internet: Wi-Fi grátis

Entretenimento: TV de ...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

3

Quarto luxo, 2 camas de solteiro, para não fumantes

2 camas de solteiro

20 metros quadrados

Internet: Wi-Fi grátis

Entretenimento: TV...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

3

Quarto standard, 1 cama de casal, Acessível, Banheira

1 cama de casal

20 metros quadrados

Internet: Wi-Fi grátis

Entretenimento: TV de ...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

3

Quarto família, 1 cama de casal com sofá-cama, para não fumantes (with Sofabed)

1 cama de casal e 1 sofá-cama casal

26 metros quadrados

Internet: Wi-Fi grátis

Entret...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 3 crianças

Reserva imediata

Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 10:00

Com ótima localização em Epsom, Orchid Epsom, Sure Hotel Collection by Best Western fica a cerca de 15 minutos de carro de Richmond Park e de Chessington World of Adventures. Este hotel fica a 10,8 km de Hampton Court Palace e a 19,5 km de Twickenham Stadium.Fique em um de nossos 29 quartos com TVs de tela plana. O Wi-Fi de cortesia mantém você conectado e há programas via satélite para sua diversão. Banheiro privativo com banheiras ou chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem escrivaninhas e chaleiras elétricas. Além disso, o serviço de...

272 Kingston Road Ewell - Epsom, England - Reino Unido - KT19 0SH

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 10:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    132

  • Muito Bom

    131

  • Bom

    78

  • Razoável

    30

  • Ruim

    33

Perfil dos viajantes
  • Negócios

    62

  • Romântica

    108

  • Viagem a sós

    23

  • Família

    165

  • Viagem com amigos

    19

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

I cannot write what we really thought of this hovel!!!

Avaliou em 26 de julho de 2022

Absolutely disgusting place, it does not even deserve the title of a hotel, more like a vagrant hostel! The bathroom was disgustingly dirty, muck all around the taps that we cleaned off!!! Bath was grimy and shower curtain was filthy and smelly, all this in a so-called deluxe double room! The management really need to get a grip and take notice of all of the previous reviews and close this place down ASAP or refurb!!! We had stayed in The Park Hotel the previous night and for £7 less the difference was unbelievable, wish we had gone back there! Twice the key card to our room did not work and the second time the lady was not at all apologetic, just asked if we had paid!!! Came along to the room to check as we were lying I suppose! No apology given! Had to ask twice for tea and coffee and were only given two of each!!! Never did get a replacement bulb for one of the bedside lights after asking three times!! Do not stay here, it is abysmal!!! We wish we had slept in the car!

Andy B

DISGRACEFUL

Avaliou em 25 de julho de 2022

Dirty, mould on ceiling and walls, black grime around taps , dirt grimed into bath, limescale around showerhead, panels peeling. All round absolutely filthy, also extractor fan didnt work but also not allowed to leave bathroom door open after shower as sets smoke alarms off, so bathroom is practically a steam room for ages afterwards.

Melanie S

Needs air conditioning

Avaliou em 22 de julho de 2022

I would not recommend staying in this hotel when the weather is anything over 20 degrees, no air con turns the rooms into a sauna and it’s completely unbearable. A fan in the room blowing warm air at you is just not enough. We were unfortunately staying over the 40 degree heatwave and I slept in my car over night as it was much cooler. Hotel seriously needs to invest in air con along with a bit of a facelift. Besides that, the staff were good and tried their best to make it a bit better.

sianaryan

What a hole

Avaliou em 18 de julho de 2022

Held off writing a review whilst awaiting their response but, as I have had no response, I might as well tell you how it is. Called the 'manager', Sumit, who advised he will refund 50%. 2.5 weeks later, I still have not been copied into the email he sent to booking.com requesting the refund. I have still not been forwarded the email he sent to the accounts department requesting the refund. All I can gather from this is a) incompetence or, b) he is a liar. I have chased up again and still no email proof this has been done and obviously, no refund. We all have problems, it's how they are dealt with that can make all the difference. Basic room with everything you need but with a lot of things you don't actually want; like dust on everything, mould, hair, and I assume, some new species of bacteria festering in the bathroom. I'm actually embarrassed for the chain. Doesn't help when the manager is either clueless, a pathological liar, or a mix of both. Apparently, our issues were a 'renovation' issue, since they bought the hotel from Premier Inn. Funny how he has been responding to reviews for months. Assume they couldn't be bothered to clean, pending renovation. I personally would assume it needs a good clean but, some muck was so ingrained, I suppose a tear down and rebuild would be easier. Staff advised we could not move rooms as fully booked but when we finally spoke to manager at 11.30pm, he said we could....not sure moving 2 young children at that time would end well. Anyway, have a look at the pics, not soon after eating...and definitely not before. Just found I can only upload 10 pics....be grateful for small mercies in life.

755glynnr

Sleep in you car, better option.

Avaliou em 14 de julho de 2022

Worst place iv ever stayed. Cheap, worse than a travel Inn. Kids running up and down the hallways all night. I know I'm only here for work but I still need to sleep I'll have one of my office staff reprimand tomorrow for booking this half way house of a hotel. It's a tip. Sumbag city.

baldeagle1111