Informações do estabelecimento
Saída até: 11:00
3010 E Van Buren Eureka Springs, Arkansas 72632-9712, USA - Eureka Springs, Arcansas - Estados Unidos - 72632
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Overall Good Hotel
Avaliou em 21 de setembro de 2022
The only problem we experienced was that whatever they put in the hot tub, it ruined our bathing suits and messed up my wedding ring. Rooms were quiet, comfortable and clean. The pool area played a movie in the evenings for the kids. That was really nice. Breakfast was good and well stocked, staff was very friendly. For being a little dated, the hotel was quite cozy. Also in a great area close to everything we needed.
Avaliou em 29 de agosto de 2022
My grandson and I spent 2 days in this hotel. He had multiple bug bites. When I ask the Clerk at the desk, she said that was impossible because they had all ready taken care of all the rooms and they had put plastic sheets on the beds already. Bed bugs are hard to get rid of. They allowed us to stay in a room that they new might have bed bugs. When I spoke with management, He has no customer service skills and basically stated we were wrong. I sent them pictures of bed bug bites ( group of 3 bites) and he said that wasn't correct. He was rude and unprofessional.
3 night stay
Avaliou em 10 de agosto de 2022
Draperies, sheets, carpet and the pool are old and worn out. Update or close this motel. Used to be a limited number of hotels in Eureka, now there’s lots of competition. This hotel is old and worn out. They need to update or close.
Resting on its laurels
Avaliou em 30 de julho de 2022
My first visit to the Crescent Hotel, the first of several trips to Eureka Springs, was almost 50 years ago. In that time, the hotel has tried to change with the times, and much of its former Victorian elegance has been exchanged for pizza and games. For example, I have a very clear memory of a rather grand lobby which no longer exists (notice that the hotel's website includes no pictures of a lobby area). However, it is now priced for the "family friendly" tourist trade, as its pictures clearly illustrate. if you're looking for the style and elegance of yesteryear, the Crescent Hotel no longer provides it.
Respect, honesty, helpful and clean !
Avaliou em 24 de julho de 2022
We came here without a reservation after a horrible experience with Days Inn. Staff were very friendly, helpful, respectful, compassion and positive. They assisted us in getting a room for four nights after the horrible Days Inn experience. Hot breakfast in the morning. Warm cobbler and soft serve ice cream in the evening. They dive in at the movies each night with a movie poolside. I don’t have enough verbiage to describe how compassionate the staff were. They truly cared about how you was treated at Days Inn. Spoke to many customers that were returning customers and it was due to respectful staff. Room was clean on arrival, they do not clean during stay but if you request fresh towels, trash etc it’s not a problem they do it. It’s a nonsmoking facility and pet friendly. Definitely would return. It is on the trolley stop. Appreciated their it’s my pleasure attitude.