Apenas são permitidos animais de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 473 avaliações
Pontuação dos viajantes
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Resumo das pontuações
Great service during these trying times
Check in was fast and easy. Front desk personnel made sure a list of available food options was given to each of us. I was happily surprised to see that Jake's Beer & Burgers (across the street) was open for DINE IN.😄. Hotel offers no food except for the selections in the lobby 'pantry'. The room was average size and very clean. The laminate floors were nicely swept. (I prefer carpet-less rooms.) The bed was very soft and comfortable. The bathroom, with separate sink area, was very clean and stocked with Paul Mitchell soaps/shampoo. One of my favorite hotel room amenities - a mini refrigerator - came with a very welcome bonus: a microwave! With dining choices being slim to none, these days, I tend to carry a lot of my own food. It was nice to know I wouldn't be eating my veg cold from the can. 😂😂. The lobby 'pantry' stocks beer, wine and soft drinks as well as snacks and a few frozen meals. The room windows were large, and covered by plexiglass. As this building was built in 1929, a restoration 70 years later saw the older, counter-weighted windows sealed. The pulleys have been painted over, but are still visible. The curtains blocked out a bright afternoon sun very well and good temperature control lent to a very good rest. I'd really like to experience this area when there isn't viral madness going on. It must really jump on a weekend.
Superb Desk Staff...But No Breakfast Offered
Wonder why there was no breakfast room for this kind of money? True there is an independent cafe to have breakfast/lunch, which is accessible thru the hotel lobby.....but why do all other Courtyards (at least the ones we have been to) offer a free breakfast? The property has been recently updated & the rooms are decorated with an "Early Texas Cattle" decorating theme. The little snack shop in the lobby had the gall to ask $25 for a very inexpensive tiny bottle of wine (two glasses) which would retail for $8 in a store! NO PRICES ANYWHERE ON THE SNACK SHELVE...so it is quite a surprise when your tab is tallied up...shame on you Courtyard. Rooms were nice, beds were comfy & they installed an acrylic inside window in order to help alleviate outside sounds & drafts....very clever.
Stayed On Business
No pool, poor breakfast, take payments on cards without authority , got back to UK tried to resolve Manager extremely rude and aggressive a lot better hotels in the area avoid. Would not stay again limited facilities. Plus point large smoking area.
Amazing customer service!
When I called to ask if they accepted a gift card they were ready to help and accept! I spoke with Asia on the phone and I cannot remember the name of the lady that also helped with the transaction. They were very kind and welcoming and able to help with all the questions i had, Also, the valet was very kind and accommodating. I would def stay here again. It is also a GREAT location for anywhere in downtown and you can walk there no problem!!! Great place!
Great Hotel, Great Location!
I believe they just renovated most of the guest rooms, because they were very nice and super clean. Staff was also extremely nice. They did have construction going on, so the lobby was a WIP and the pool/fitness center was closed. However, they gave me a pass to go to the gym down the street and/or the Renaissance a few blocks away. Both were great!