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Informações do estabelecimento
Saída até: 11:00
1 Parkway E, Greenville, SC 29615, USA - Greenville, South Carolina - Estados Unidos - 29615
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 17 de outubro de 2022
As always, we received exemplary service and accommodation at the Greenville Marriott. Our room, and dining service, were of high standards. Our arrival began with a personal welcome by Front Office Manager Mr. Marion Brayboy who was available and a hospitable presence during our four day stay. He is a great team leader.
Comfortable with Great Customer Service!
Avaliou em 9 de outubro de 2022
I stayed here one night for a conference. The hotel is a little older, but still very clean and comfortable. The front lobby staff were very cheerful and kind, which is a breath of fresh air. I love the shampoo and conditioner Marriott carries in the room. Conveniently located right off the highway and close to many restaurants and Starbucks. Ample free parking. I would stay here again.
Will not stay here again
Avaliou em 3 de outubro de 2022
Currently here on business. Front desk was friendly but did not recognize that I was a Bonvoy member or acknowledge any requests. Rooms are definitely outdated and need sprucing up. AC Is also old and currently only comes out of one vent for the entire room and bathroom. Thermostat does not feel accurate. Sitting at 60 degrees and is still warmish. Cleanliness left much to be desired. Shower curtain and toilet were dirty. Showerheads have mildew. The sheets appear clean but I don't trust it based on what it's visible by my naked eye. Icing on the cake: housekeeping came to change my dirty curtain and rested her keys and lanyard on my bath towel and washcloth. Then proceeded to question why I requested another one. So these are the people who are ensuring that "enhanced cleaning protocols" are being followed? Will not stay here again.
Avaliou em 30 de julho de 2022
When I think of Marriott, I think of a nice, clean, well run upper mid-scale hotel. First impression, this Marriott fit the bill. But stay a few nights and you’ll realize it’s a bit of a facade. The mattress is old and had a big divot in the middle, so be careful when you roll over into the ditch. During a 4 night stay, I had housekeeping only 3 days. Not sure what happened on my last night, but when I returned to the room at 11pm, the dirty towels were still on the floor, bed not made, and trash not taken out, but interestingly, they replaced my hand towel- that was it! Not to mention I don’t think they ever vacuumed during my stay because there were peanuts on the floor that never moved. The tv also had a giant line thru the middle of the screen. The Staff were very nice and helpful, but overall it was a big disappointment for the money.
Making Marriott look like a motel
Avaliou em 20 de junho de 2022
I was supposed to stay here twice, but the first stay was so bad that I cancelled the second that was supposed to be two days later. I checked in around 9 pm and I was exhausted. I headed up to my room on the 7th floor and the key didn’t work and a do not disturb sign was hanging. I had to trek back to the front desk and wait for others before I could be assisted. The front desk employee had written the wrong room number on my key envelope. No apologies, just an “oops.” I then finally headed to the correct room. The rooms are dated and the mattress was not comfortable, it was old and lumpy. There’s a crack between the doorframe and door so you here every single sound in the hall. Every. Single. Sound. I used the hotel gym and it was a mess. Looks like the equipment hasn’t been cleaned in ages. What was that about “Marriott’s commitment to clean?”