Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Wonderful Hotel and Staff
Avaliou em 12 de Março de 2017
I am fortunate to travel frequently thus am able to compare different types of places and services. I can say without a doubt that Casa Montore is among the best when it comes to coziness, warmness, reliable and professional service. It indeed felt like home away form home. Since the first moment I called to inquire about the hotel, Esther who answered the phone convinced me( with all her enthusiasm about the property) that this was the place I wanted to stay. Esther is an example of what a committed and dedicated employee is. One of the evenings I was going out for dinner I asked Carmen the owner about a good place for stakes and not only did she recommend an excellent rest. but also drove me to it; WOW. This place is EXTREMELY well located, you can walk to all the important sites. Also it is in a quite neighborhood. It is very clean and the rooms are very comfortable. I attended the World Baseball Classic and they made sure I had reliable transportation to and form the venue with Juan Carlos and his brother Salvador. What an excellent people. My sincere gratitud for an outstanding stay.
Avaliou em 24 de Fevereiro de 2017
Lovely B & B in the heart of Colonias Americas neighbourhood. It was two blocks off a major road, so noise was not an issue. The rooms were large and comfortable, nice furnishings and clean...there is a limited amount of off street parking....it is a little tight.
Casa Montore exceeded expectations.
Avaliou em 27 de Fevereiro de 2016
First of all, I would like to publicly thank Ms. Carmen Montore and her staff (Erick, Juan Manuel and Carolina)... You all were amazing during our stay for those five days in Guadalajara. We initially arrived in to Mexico City from Ottawa, Canada and decided to check out the city of Guadalajara since we had plenty of time during our vacation.
Carmen and her staff were amazing! Casa Montore is exceptionally clean, stylish, comfortable, friendly, warm and, of course, extremely generous with our breakfast. How could you not love such a place?!! We were so happy, and not to mention that Casa Montore is located in one of the coolest and hipster neighborhoods of Guadalajara. The perimeter surrounding Casa Montore is made of Chapultepec Avenue, Colonia Americana, Colonia Lafayette and Avenida de las Americas. The area is fabulous for walking, people watching and indulging with fantastic food (all great restaurants for every kind of possible budget). I made a promise to Carmen that my family will stay here soon, and our friends living in Ajijic have recently been informed by us of this terrific and hidden gem.
We had to leave to the airport very early on Saturday morning and felt very sad for not saying goodbye to our local Tapatia Family.
For your information readers, we are very picky travellers, but we highly recommend Casa Montore. Do not miss staying here.
Casa Montore, thank you for everything you did to make our stay unforgettable. You are amazing!
Dario & David
Rude, disrespectful, and unreasonable...
Avaliou em 26 de Outubro de 2015
I do frequent traveling, and this may have been my worst experience staying any establishment in the world. The property itself is somewhat charming, the rooms are clean, and the staff are polite (for the most part). The hotel I was staying at lost power because of Hurricaine Patricia and I was looking for somewhere else to stay on Saturday and Sunday night. I trust TripAdvisor ratings so I went and to take a look to see if this particular place fit the bill. The person who checked me in, Esther, was an incredibly sweet and helpful young lady and told me that they had availability for both nights. I was happy that I found a place with availability at the last moment and decided to book the larger suite room. This is near the Chapultepec area, and I had planned to go out at night with my girlfriend and her friends for a birthday party. Fastforward to 4:30am and they were not feeling well nor could the "designated driver" drive home. I was left with a dilemna but thought it was the right thing to do to offer her two friends to stay in our room for a few hours to sober up. As soon as we arrived, we received strange looks from the gentleman who was manning the door that particular night but I didn't think much of it. They fell asleep but 4 hours later we received a knock on the door from the hotel owner telling me that there's only two people allowed per room, mind you that this was a larger suite and they were only there for such a short period of time. I asked my girlfriend's friends to leave so as not to cause any confrontation. My girlfriend and I decide to go have breakfast, when suddenly I started receiving repeated calls (while we were eating) leaving messages that it was an emergency and that we needed to come back to the hotel immediately to collect our things because they didn't realize that they had double booked the room for the second night. They offered to take us to Casa Madona, a "boutique hotel" that's one of the cheaper ones in the area for no charge. Well, thanks, but no thanks! We finish our breakfast quickly and arrive to back to see Mrs. Montore wishing to talk to me. My Spanish is at second grade level, if that, so I had my girlfriend translate. The owner was going to so gracious as to only charge us 100 pesos per extra person that she thought was there but give us a refund for the second night. She showed us a Ketchup stain on the blanket asking whether we really felt we deserved a full refund. I wasn't sure if she was serious or kidding. I don't think I've been in any hotel in the world where the owner shows you a stain on a blanket trying to explain why you don't deserve a full refund...yet apparently double booked you for the second night. This is disgraceful and I highly recommend that no one stays at this establishment. Any proper hotel/motel/break&breakfast with somewhat decent customer service would have provided a full refund without lecturing their customers on ketchup stains. By the way, if you do decide to go here...do not, I repeat do not use their contracted "room service" restaurant La Cafateria. I ordered a burger that showed up completely uncooked, not even rare, but just uncooked. The next day I had the worst case of food poisoning I've had in my life. This establishment seriously ruined my trip to Guadalajara and this may be a one off situation based on other reviews, but just beware of this place.
Great place to stay!
Avaliou em 26 de Abril de 2015
This ia a bedvand breakfast type of establishment, They have very nice room and excellent sevice, almost no noice ever!
Very good location and superb breakfast. Don't think twice. Please ask for invoice in advace.... It take a while to get it.