Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Completely adequate for what we needed
Avaliou em 16 de Maio de 2021
This is not a 5 star hotel. We knew what to expect going in and that’s what we got! I thought the rooms and common areas were very clean. They’re not new, but didn’t feel rundown, just basic. We stayed with our two small kids and thought the employees were very friendly (not like at The Ritz), and the breakfast was excellent. The ac was strong and I like it cold at night. We have no complaints! They even have a little bar. Really what more can you ask for for under $150 a night?
Soccer tournament stay
Avaliou em 28 de Março de 2021
If I had to stay in Hammond again, I wouldn’t stay here. We stayed for a soccer tournament. From the start, the hotel was underwhelming. Upon check in, the staff was just lukewarm with a greeting. We were told there was a breakfast buffet for $6.99 arranged for those attending the tournament. Since we arrived late with an early game the next morning, this seemed like an excellent plan. We used the ONE SLOW working elevator to go up to our room. Room was what you’d expect except it was not especially clean. There was hair in the bathroom, and the room itself looked pretty shabby. Between midnight and six in the morning I heard trains three times, and that was with us being on the third floor AND using a loud white noise machine. In the morning we went for that breakfast buffet. NOTHING was happening in the restaurant even though it was 6:40 and they were supposed to start breakfast at 6:30. An employee came to see if we needed help and she went to ask about the buffet. She said it was scheduled for 8 which wouldn’t have given us time to get to the field. She offered for us to order off the menu, but the feeling we got was that we’d be sitting there for a while, so we left and went to chick fil A instead. After a full day of soccer, we came back to the hotel to find that NO ELEVATORS were working. We then had the pleasure of going up three flights of stairs with our ice chest and other gear. We went down to the (super small) pool. A train passed and one of the dads thought a plane was crashing because it was so loud. The train tracks are basically behind the pool area. Since there was no housekeeping due to Covid, I took out our trash and found the cart to ask housekeeping for towels and shampoo which was treated as some sort of extravagant request. Check out day I went down for coffee. No coffee in the lobby, but she told me I could ask in the restaurant. Again, no one in the restaurant; it was basically a ghost town the whole time we were there. I went to the kitchen door and waved through the window. They did bring me a cup of coffee, and when I walked out my feet were sticking to the floor. Yuck. Did I mention no one was in the restaurant? So I’m guessing that sticky was from the previous day. Double yuck. Finally, at check out the staff was again just “meh.” I tried to turn in my keys, and she just shrugged in response. I asked if she wanted me to put the plastic keys in the disinfectant and again she just basically shrugged. If you’re working the front desk at a hotel, you have to be at least a little personable! Finally, as my last “experience” here I went to make a cup of coffee on the way out. This time they did have the coffee in the lobby with what I thought were the world’s smallest cups, but after I put sweetener in and went for a lid I was surprised to find that the lids were even smaller than the cups provided. I was so irritated that I just threw it away. We stayed here to be with the team, but next time I’ll take my money elsewhere. Location is the only plus with shopping and restaurants close by, so I’d recommend choosing a hotel close to this one, just not this one.
Avaliou em 19 de Março de 2021
Passing through and needed a place to stay for one night. The room was clean and comfortable. The staff were efficient but not overly friendly. Located close to the interstate but somewhat hard to find as it is behind other buildings and not directly on the main road.
Avaliou em 20 de Fevereiro de 2021
Staff was nice and friendly. Room ok but had a not so clean feeling at times. Either carpets or curtains maybe? Bathroom smaller than a usual hotel. It was raining so no pool but looked in a odd place and so small.
Didn't work too well for us
Avaliou em 15 de Dezembro de 2020
We like trains, so wanted rail-side; corner room (301) they gave us worked OK, could hear and see trains. Had to ask for that side at check-in because desk had us well away from trains. Note that on reservation site we'd filled in the "special request" box asking for rail-side. Box is not looked at? Our carpet was dirty/worn and our commode was low to ground, like for a child, and water in the bowl nearly came up to bottom of seat, use your imagination what issues result. Oh, and many doors in our hall were slammed off and on entire time we were there. Beds OK but slamming doors wouldn't let us sleep much. Also, this issue: Pretty sure I left my RenFest unicorn earrings on nightstand, called after we left to ask if anyone turned them in. Staffer said would check with housekeeping but never heard back. Observation, lobby is gorgeous and front of hotel nice too so I thought room would be nicer. That first impression window dressing not matched in rest of hotel. Oh and construction workers traipsed in dirt throughout whole hotel and in general no one got on the ball and cleaned it up most of the entire two days we were there. Also overpriced. There's a Historic luxury B&B in town has rooms cost roughly the same while offering way nicer digs and hot delicious, free breakfasts. We returned to Hammond the next weekend and stayed at the B&B instead of going back to the Holiday Inn.