Located besides the Qiandao Lake and loathing in tropical rainforest shower, the resort is also close to many shopping malls. These arcades include Ruxia Kongtiao Shopping Centre and Hongyun Shopping Centre.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 311 avaliações
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We stayed for 5 nights and it was perfect. Great spg plat recognition! We were upgraded to lake view suite and the view was breathtaking! The entire staff were so nice and attentive. We had a bathroom issue with our suite on day 3 and we escalated it. The manager came and arranged for us an identical room on 13th floor. The outdoor pools are not open yet due to the weather but you can tell it’s a very fun pool with a pool side bar and children’s pool and everything. I enjoyed the indoor pool which is very nicely sized for workouts (25m by 10m). The locker room was also very clean and had all the steam room and whirlpool etc. The location is perfect. This hotel is located in a gated high end community. The area not only has panoramic view of the beautiful lake but also a long and nicely constructed pedestrian walkway, which is great for a leisurely walk or biking. The area is also close to many lake themed restaurants and shops nearby, where you can have fish head soup. The ride to the high speed railway station is about 30mins. It is such an enjoyable ride because you get to see the amazing lake and islands and roadside gardens. The breakfast is standard. It has a decent collection of hot food and noodle and egg stands. Some minor minuses to be mindful of. The club lounge is a weak link. During our stay there they didn’t have white wine or bottle water (which is ridiculous because you can get bottled water for free at the lobby). You’d need to ask the attendant to get water. The food is actually fine. Some fried snacks and simple appetizers. The fruit platter and cookie and nuts are available all day long. The view on the 17th floor is great though.
Spend a day at this hotel with kids. Very nice facility and friendly staff. Want to give five stars to Nancy at front desk. She is very patient to deal with very loud customers. Another five stars want to go to Alex (?), who is vey kindly to helping my kids to get their bike ride ready. Thank you, a great vacation experience.
Food: 4/5 Loved the Chinese restaurant, but the breakfast could be improved especially in presentation and navigation Service: 5/5 Many people speak English and staff are always everywhere ready to help Room: 4/5 Water pressure is so so. The rooms are spacious but there’s a lack of full length mirror in the room View and location: 5/5 fantastic location with dock to the water. From the room you can see a very open view to the water and the developments around. The sunset view from the hotel to the lake is unrivaled. The property could be better maintained, but the service really makes up for it. Overall a very pleasant experience here and I’d be back.
Nice Lobby Lounge, Swimming Pool and Hotel!!
We had a wonderful time at this beautiful hotel!! Especially the indoor swimming pool and to every aspect of the service, simply beyond 5star! Our 5yo boy love his stay here. A big thank you to Miss Daisy Xie 解雅雯 from the Lobby Lounge, who was very helpful in answering our countless queries as it's our first time here. Thank you Sheraton Hotel for training your friendly staff well. It made the whole experience complete! Thank you.
nice hotel with good location. all the staff bring me the excellent service, the Club lounge wiz the amazing lake view, really enjoyed moment. Nice place for a short break, highly recommend the hotel.