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Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 393 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Hotel muito bem localizado em Hefei, sendo a melhor opção para quem procura conforto, comodidade e serviço ocidental. Nas proximidades há uma série de alternativas para lazer, alimentação e serviços de banco, etc.
Padrão Westin, Excelente
Excelente Hotel, padrão Internacional Westin. Na minha opinião o melhor hotel de Hefei, na melhor localização, em frente ao melhor(e mais caro) shopping da cidade. Fica a 15 minutos a pé da pedestrian street com várias lojas e um templo antigo.Fica próximo a um parque agradável. O restaurante é otimo, café da manhã e atendimento de quarto. Os quartos são ótimos e novos.
Smart hotel opposite park and shopping mall
The Westin is conveniently located opposite a good shopping mall Which also has a cinema and restaurants. There is also a pleasant and walkable park close by. There is a metro station across the road and it is easy to hail taxis. Ben the concierge was very helpful in respect of this and whenever we sought his help. Many staff speak only a few words of English but they are all very friendly and try very hard to please. It was good speaking with Alexy whenever we met him downstairs. Victoria in the executive suite deserves special mention: she also has a good level of English and we enjoyed her company on many occasions over our two week stay. She was particularly helpful. The executive area offered great service morning and evening and all the young women working there were charming. I highly recommend this hotel.
You have better option around
This Westin Hefei hotel is not on par with Marriott International Standard. Apart from its strategic location in downtown, I would say this hotel has no other advantage comparing to other surrounding hotels. The check in process was sluggish. The front desk working slowly and it was 11pm. After the guest has been taking long hour journey to arrive in the hotel and the front desk staffs taking their own sweet time. This hotel does not appreciate Bonvoy elite status. We were under corporate travelers and most of the Marriott hotels will appreciate our corporate partnership and provide us complimentary upgrade privilege especially Executive Lounge access. Somehow, they mentioned only platinum elites can be upgraded. If you are Bonvoy elite members, Platinum Elite for upgrade is an entitlement, not a privilege. They really think we are not familiar with Bonvoy elite entitlement.... For breakfast, they expect you to sign the bill at the entrance (Standard Practice of all other Marriott hotels) except there was no usher to table service. The hotel expects you to acknowledge the breakfast payment then you have to do self service including finding a table and getting your own coffee. Food quality is average and replenishment is slow. The room Aircond is centralized control. No matter how you set the regulator, it still showing 24 degree C. Which is kind of warm that affecting sleep quality. The in room dining menu were at least 70% not available when you wanted to order around 9pm for ALL DAY Menu. The booking of this hotel did not show up in the Bonvoy apps. And I confirmed with front desk staff they told me that is IT problem. Come on, you should fix it instead of giving this type of dropping the ball attitude. This is the first time ever a hotel booking and check in never shown up in Bonvoy apps. All in all, this will be my last stay in this hotel. There are some other better brand hotel around and I do not recommend this hotel to business travelers based on the poor services rendered for my past 3 nights stay.
Close to Amenities
Great Location, Great Service I was thoroughly impressed with the excellence of customer service in this hotel. The dining is excellent and offers a great range of western and chinese food. Cant say enough great things about the staff and this place - if your a non smoker stay on floors 13 and above.