Informações do estabelecimento
Saída até: 11:00
Friedrich-Pfenning-Straße 30, 89518, Heidenheim an der Brenz, Germany - Heidenheim An Der Brenz, Estado de Baden-Wurtemberg - Alemanha - 89518
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 6 de novembro de 2016
Prático, limpo e tranquilo. Fomos com nossa filha de 7 meses, tudo super ok. Além do hotel, os hóspedes contam com o Aquarena, parque aquático da Heidenheim... Por já ter morado na cidade amei a experiência da hospedagem.
Hotel + Parque Aquático
Avaliou em 25 de setembro de 2013
Hotel confortável da rede NH, que fica nos arredores da bela cidade de Heidenheim an der Brenz. Do quarto tem-se uma bela vista do castelo sobranceiro à cidade. O quarto é grande e confortável. Atendimento rápido e eficiente. Estacionamento gratuíto e seguro. Achei que para o meu caso o café da manhã não valia a pena, era pago a parte, mas parecia ser bom. Fiquei quatro noites no hotel com minha esposa e minha filha, utilizando-o como base para explorar regiões da Baviera e de Baden Württemberg. A relação custo/benefício é excelente, ainda mais ao fazer a reserva com antecedência. O principal atrativo do hotel, no entanto, é o acesso gratuito às dependências do parque aquático que fica bem ao lado e é acessível por um tunel que atravessa o hotel.
Terrible service and low comfortable room.
Avaliou em 7 de abril de 2022
Poor service, long wait at reception for a room, almost 30 minutes. The rooms are not clean, the internet is not good in the rooms, there are no sockets in the night room, the choice of food is very limited and the same every day. not recommended!
Poor food and service
Avaliou em 25 de setembro de 2021
The rooms are nice, equipped with mini bar and services from the rooms tablet, free wifi in the room, everything was looking good upto when we had dinner we reserved a table for 7:30pm and dinner was 19€ per person, when we sat at our table and got drinks we then went to take food from the buffet to only find no food a d not a lot of choices, especially for kids, we waited 30 to 45mins to see if it got refilled and during that time there was also other people around us waiting to. My wife asked o e of the kitchen staff politely to only get a very rude angry response back saying its coming in German. Slowly they started bringing something out 1 at a time and because everyone was waiting it was gone again in seconds. I would only recommend to stay in a room for a night and nothing else, staff is rude, food choice is very poor, and service is poor, not all speak English language
Sleepless in Heidenheim
Avaliou em 19 de julho de 2021
Decent Hotel in an ‘outskirts’ location with ample parking and good breakfast. Our guest room was large and clean, but sadly had a ‘connecting door’ to the neighbouring room, where a family had a rally unhappy toddler. This kept us from sleeping until 4AM. Upon check-out, I asked for a reduction in the EUR 139 room charge. The receptionist remarked that I should have involved them during the night (what would they have done about a crying toddler, one wonders...), and since I didn’t -- all they could offer, exceptionally, was a EUR 20 reduction. I was too tired to argue... At least they tried, one might say. This was not the case for honouring their promise “Late check-out is available free of charge on Sundays until 17:00”, as stated on booking.com where I had placed my reservation. Similarly, the hotel hadn't bothered to adjust their listing on that web site, which advertises the enjoyment of the adjacent Hellensteinbad Aquarena leisure centre, without noting that this facility is closed because of Corona (they tell you -- but only after you book). All in all, a sleepless night for all the wrong reasons.