Comfort Suites Houston IAH Airport - Beltway 8

Em Houston (na área de Aldine), Comfort Suites Houston IAH Airport - Beltway 8 fica a apenas 10 minutos de carro de Houston Police Department Museum e de Greenspoint Mall. Este hotel fica a 26,8 km de Downtown Aquarium e a 29,3 km de Minute Maid Park.Sinta-se em casa em um de nossos 72 quartos com ...

Mais detalhes

OpenWeather

6

Suíte, 2 camas Queen, acessível, para não fumantes

Máx. 4 adultos e 3 crianças

7

Suíte, 1 cama King, acessível, para não fumantes

Máx. 2 adultos e 1 criança

8

Suíte, 1 cama King, acessível, para não fumantes

Máx. 2 adultos e 1 criança

6

Suíte, 2 camas Queen, para não fumantes

Máx. 4 adultos e 3 crianças

8

Efficiency, Suíte, 1 cama King, para não fumantes

Máx. 2 adultos e 1 criança

8

Suíte, 1 cama King, para não fumantes

Máx. 2 adultos e 1 criança

Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 12:00

Em Houston (na área de Aldine), Comfort Suites Houston IAH Airport - Beltway 8 fica a apenas 10 minutos de carro de Houston Police Department Museum e de Greenspoint Mall. Este hotel fica a 26,8 km de Downtown Aquarium e a 29,3 km de Minute Maid Park.Sinta-se em casa em um de nossos 72 quartos com móveis exclusivos, com geladeiras e micro-ondas. Sua cama apresenta roupas de cama premium, e todos os quartos incluem sofá-cama unspecified. O acesso à internet com e sem fio é de cortesia e as TVs de tela plana com programas a cabo garantem sua diversão. Banheiros possuem chuveiro/banheira combina...

1350 N Sam Houston Pkwy E - Houston, Texas - Estados Unidos - 77032

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 12:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    27

  • Muito Bom

    17

  • Bom

    6

  • Razoável

    15

  • Ruim

    14

Perfil dos viajantes
  • Negócios

    30

  • Romântica

    18

  • Viagem a sós

    5

  • Família

    15

  • Viagem com amigos

    3

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

Deu ruim com voo

Avaliou em 18 de abril de 2017

Hotel Comfort Suites é muito aconchegante, entrada muito bonita, hall bem decorado, estacionamento amplo, quarto maravilhoso, super espaçoso com frigobar, microondas, tem ante-sala super espaçosa, cama gigante... Amei, amei e amei.

Lidia A

Worst Hotel! Worst Customer Service!

Avaliou em 6 de novembro de 2022

My husband and I stayed in this hotel from 11/1-11/5. When we first checked into room 111, the room was so dark. There had no ceiling light, no desk lamp on the desk, and no floor lamp next to the sofa. All we had in the room was only two lamps next to the bed and the light at the entrance. Since we were staying for four nights, my husband went to the front desk and asked if we can move to another room that has better lighting. The front desk who worked in the PM shift on 11/1 was so rude. She had no name tag. I asked the AM shift front desk for her name and this PM shift lady was called Aalima. She was so rude. She said “when I am with the guests, don’t come and ask me for a room move.” I was thinking, so others are guests, we aren’t guests? When my husband went to the front desk the second times, she said she will find us a floor lamp. Later, she came to our room, and again, she was very rude and said to us “you get two lamps next to the bed and the entrance light. Every rooms are the same. Your room isn’t missing any lamps. I’m bringing you this floor lamp which is not supposed to be in this room. The floor lamp is for bigger room.” I told her that I work in the hotel as a housekeeping manager and I never seen a hotel room that is so dark. She said, “you are a housekeeping manager, you know this is a fire hazard to put a floor lamp next to the sofa. “ She was very rude and keep arguing with us and never apologize. When my husband returned the luggage cart back to the hotel entrance, Aalima asked him about the room after she put the floor lamp. My husband didn’t want to talk to her since she was so rude. However, my husband showed her the pictures that is on the hotel website, all the suites have floor lamps, desk lamps, and a coffee table. Our room doesn’t have any of them. Aalima lied again and said those rooms that have floor lamps and desk lamps are for other room types and they are not for your room, which I know it’s not true. Those rooms look exactly the same as our room. Aalima was just keep making excuses. My husband asked again if we can move to another room that has better lighting, she said again, “NO, there is nothing I can do. If you are trying to get a refund, look for other hotel.” We were so mad that we never plan to ask for a refund. We just asked to move to a room that has better lighting since we stay here for four nights. Around 11 pm, Aalima called and said she can move us to the third floor. Why did she need to wait until 11 pm to move us? Is that because there is no housekeeper works in the PM shift, if she moves us to another room, room 111 will show vacant dirty in the system, and later if the new reservation comes and she needs room 111, then she needs to clean the room for upcoming guests? The PM shift for front desk usually ends at 11 pm, she was only willing to move us right before she ends her shift, so if front desk needs room 111, the night auditor who works in the overnight shift needs to clean the room. The room that I moved on the third floor had the same issue. There’s no desk lamp on the desk. I bet they just don’t have enough lamps in the hotel. The only thing they can do is just keep moving the lamps to one room from the other. During our 4 nights stay, there had power outages twice, none of the computers were working in the business center, WIFI was not working all the time, washer and dryer were not working, the side door/back door was not working. The AC was not working after the power outage. One of light bulbs for the lamp that Aalima gave us was out after few minutes. The sofa and carpet were so old and had stains on them. There were just so many issues in this hotel. There’s so many hotels in Houston, I would suggest everyone to pick other hotels for better customer service and better hotel room. This hotel is not up to brand standard.

AngelaPYY

The WORST hotel, AVOID STAYING HERE

Avaliou em 1 de junho de 2021

I travelled with my family to Houston, TX last weekend. I'd had a reservationa at Comfort suites IAH Houston for more than a month. I confirmed my reservation prior to arrival, everything seemed ok. On saturday, may 29th, we arrived to this hotel at the time of check-in (3 pm). The lady at the front desk told us (in a very bad manner) that our room was not ready, that there were no two double bed suites at the time (my reservation was for a 2 double bed suite) and asked us to come back later. I asked how long would it take and she said that at least an hour, so not to worry if we came back even later, that our suite would be ready. We went back to the hotel at 8:30 pm. I told the same lady that I was there for my check in (again). Next thing I know she told me that SHE HAD CANCELLED MY RESERVATION because she had no clean rooms available, that she even tried calling in someone from maintenance to clean the room but no one had showed up, so she went ahead and cancelled the reservation, and that because my mobile number was from another country she wasn't able to reach me. She said mine was not the only reservation she had cancelled (as if that could help me in any way). I asked her what was I supposed to do? and she said she had no clue, just like that! I was left there with my family at 9 pm with no reservation whatsoever, she did not offer any solution, she did not even apologize. It was Memorial weekend saturday, there was no availability in any hotel, it took us more than 3 hours to find a hotel where we could stay the night, and the only one we were able to find was a 50 minute drive away. It was an awful experience, never expected to be treated in such a way. I WOULD NEVER RECOMMEND THIS HOTEL TO ANYONE Avoid staying here! your reservation is not secured.

HannaCarla

Not sure I’ll be staying here again

Avaliou em 24 de fevereiro de 2020

I was literally here for one night but before my arrival I emailed the property numerous times regarding transfer. They weren’t bothered to reply! The rooms are big but very old and smell. Breakfast was ok with good option but this hotel was not worth the price I paid.

bb19872017

the worst hotel ever

Avaliou em 17 de fevereiro de 2020

This hotel experiance was the worst I have ever experienced. First, I had my reservation information compromised, someone called and asked me for my credit card info, and when I called the hotel they informed me that I was not the only customer to report an attempted fraud. On the day of, I nearly got my reservation canceled due to overbooking. Despite my calling twice to confirm, upon arriving at the airport, I was told that the shuttle wasn't running. Cost 30$ one way for a cab. The front desk did nothing to solve these issues,and management apparently cannot be bothered to respond at all.

Stephy_Vaughn