Residence Inn Houston West/Beltway 8 at Clay Road

Diárias a partir de

R$ 1016

Este encantador hotel, pode encontrar-se em Brookhollow. O Residence Inn Houston West/Beltway 8 at Clay Road dispões de ligação à internet por Wi-Fi nas áreas comuns. Este estabelecimento oferece receção 24 horas por dia para uma melhor conveniência dos hóspedes. Os clientes que cheguem de carro pod...

Mais detalhes

OpenWeather

Fique mais perto de ganhar 1 diária grátis com esta reserva!

Saber mais

Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Este encantador hotel, pode encontrar-se em Brookhollow. O Residence Inn Houston West/Beltway 8 at Clay Road dispões de ligação à internet por Wi-Fi nas áreas comuns. Este estabelecimento oferece receção 24 horas por dia para uma melhor conveniência dos hóspedes. Os clientes que cheguem de carro podem deixar o seu veículo no estacionamento do alojamento. Alguns dos serviços acima referidos podem ser cobrados.

10421 Clay Rd, Houston, TX 77043, USA - Houston, Texas - Estados Unidos - 77043

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    29

  • Muito Bom

    7

  • Bom

    3

  • Razoável

    5

  • Ruim

    3

Perfil dos viajantes
  • Negócios

    12

  • Romântica

    4

  • Viagem a sós

    3

  • Família

    20

  • Viagem com amigos

    3

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

Nice Property - a Few Issues

Avaliou em 6 de maio de 2022

Property is actually an attractive, clean facility. There was one front desk employee who was quite personable and we felt welcome every time we walked by the front desk since he made an effort to speak and say something friendly. The room was clean and serviced daily. The breakfast was adequate - nothing special. I was impressed that the small pool had ramp access for special needs patrons. I had an issue with the type of room and subsequent change in rates upon arrival from what I had originally reserved. The front desk/manager tried to make adjustments to the charges on my credit card - but it took several emails and several days to get that issue resolved. Also, they add a $7/day parking fee to your bill. I am not sure why - the property has no valet and is not in the midst of any special parking structure - that was a total ripoff. I found it interesting when we arrived first night, we were checking in at the front desk and asked where the ice machine was located, we were told by the lady at the front desk that they didn't have ice machines - we were told to turn on the ice maker in the room refrigerator and the ice would be coming in a couple of hours. While I was still at the front desk, two gentlemen came to the front desk and asked the same question - the same lady told those two guys to wait and she would take care of them. Hmmm.

685lesat

Beautiful Hotel / Sterile Emotionless Employees

Avaliou em 31 de dezembro de 2021

The hotel is beautiful, clean and new, but the staff is best described as “sterile” and emotionless. If you ask a question, responses are straight and to the point either yes or no. We stayed at several Residence Inns during a trip to TX and this one is overall uninviting bc of the lifeless staff and lack of customer service . No coffee, bottled water or cookies like other inns. Nope, here they charge you an extra $7 a night for parking and act like they could care less about your experience with them.

tammym566

Terrible

Avaliou em 6 de setembro de 2021

Stay away management is terrible , was not allowed access to outside sitting area after 10:00pm Worst experience I have ever had at a hotel Check the reviews and make your own decisions But they are correct Marriott should find qualified help Stay away!!!!!!!!!

H8680ZHterryp

Parking Charge during stay and rude Managerial Staff

Avaliou em 27 de junho de 2021

I would frequent this Residence Inn repeatedly but after this weekend I will NEVER come back. The General Manager and the other Manager that was on duty need to get some interpersonal skills. I asked both about the parking charge and really never got an clear answer. There is no big venue in the area so why are patrons being assessed an $7.00 parking charge daily. Lastly, only cleaning of rooms once a week? Glad this was only a weekend stay. I’ve stayed at this Residence Inn on several occasions and the prior staff were more considerate and more customer service orientated. I will go down the street to the Residence Inn in Pasadena,TX they know what right looks like. PERIOD!!!

BTLT325

Honest and nice staff

Avaliou em 31 de dezembro de 2020

Beautiful clean room and convenient location to west Houston! Most importantly mom left her Louis Vuitton bag and they returned it days later when she realized it was lost! Love this hotel staff will stay again!

358gsl