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Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 800 avaliações
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Ainda falta detalhes para ser um Hilton
O hotel abriu sem que o Spa e a Academia estivesse concluida. Hoje tem-se equipamentos velhos e com problemas na suposta academia. Alem disso ainda tem problemas pontuais de manutencao principalmente nas janelas que nao vedam o frio.
thanks for great service
Lily and Albee really know what the best service is. They upgraded the room for both me and my colleague. And not only that, they prepared delicious afternoon tea set and dinner for us. Really lucky to have chosen this hotel.
What a Wonderful hospitality service
This is not the first time I visit Hilton Wuhan Riverside, and this time I wanna give a compliment to business lounge staff Nicole. She provides a warm, professional and unbelievable service this time I come, she’s knowledge makes me appreciate! She is the best star.
Lost in translation
With a night to spare on my 3 week holiday in China I decided to stay in Wuhan for the night and fly to Shanghai directly from there the next morning. As a Hilton Diamond member, I settled on the Riverside Hilton due to its relative proximity to both the major sights of Wuhan and the airport. I was contacted in advance and emailed back to let the hotel know I’d be there around lunchtime and the receptionist was kind enough to let me check in at 12.30pm. The receptionist arranged a 5.30am taxi and take away breakfast given my early departure. I was upgraded from my king room to a high floor river view room which was spacious, well designed, modern and complete with all the conveniences that you would expect. Wuhan lights up at night and you can expect fine views out over the Yangtze River and the red crane tower looking particularly stunning. The area around the hotel appeared quite residential to me and aside from a few convenience stores, a pharmacy and a coffee shop, I didn’t notice much else in the way activity nearby. Lianjiang Rd metro is about a 5-6 minute walk, and the trip to Wuhan station was around 25 minutes. As I had a head cold I decided to stay in the hotel for the afternoon and rest, a few hours after check in I received a call from the same receptionist enquiring if I left what I understood to be glasses when I arrived at the front desk, I checked and advised that no I had both my glasses and I did not and didn’t think any further of it. The next morning I realised that my gloves on the other hand had been left at the desk I did enquire after these on check out and was advised they were not there. There was no mention of my take away breakfast but likely this got forgotten in the mix up. An email or two after departure confirmed the gloves were indeed there and at the concierge desk, and they were mailed to me same day. In the evening I did briefly pop into the 23rd floor executive lounge which was pleasant enough and had a limited array of hot foods and selections of fruits, cheese, cakes and small snacks. A selection of beer and wine was included. Whilst in the lounge a small earthquake hit about 11km away which was slightly unnerving, with all the guests looking decidedly worried. Luckily there were no aftershocks! Taxi to the airport at 5.30am in the morning was around 50 minutes and 150RMB plus 15 RMB in tolls. A few language issues aside, both overall service (recovery) and quality of hotel make the Riverside a good choice in Wuhan.
Unusual a/c noise in room No staff standing there at food counter for omelet during breakfast. I have to ask a waiter to find the missing person to make food. being ignored by a female front desk staff when I was walking toward there for check out and she glimpsed me and was continuing to make-up (doing lipstick things if I remember correctly). Then I had to pretend that she did not pretend not seeing me but to looking for someone else to check out.