Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Friendly Clean Cosy
Avaliou em 15 de Outubro de 2021
Business stay , beautiful views , staff excellent, breakfast very good and good value , warm good central heating hence cosy .
Staff are professional, friendly welcome would definitely stay again.
Clean rooms with all the usual facilities, asked for iron received it straight away .
50th/ wedding anniversary at last
Avaliou em 4 de Outubro de 2021
I got a voucher for my birthday nearly two years ago , so I thought I would give this hotel a try . To start I payed £110 extra on my voucher for half board option ( so in total would have cost £179 ) .
I will give an honest opinion, we stayed in room 14 , room clean, but tired as a lot of people have said . One bottle of water , which was already open , not good guys , as out of everything this should have been checked. Dust webs on windows wall. Came too have half board evening meal and was told £20 per person and you go over , you pay extra!!! To be honest paying 110 extra , was fuming. I told the waitress, how dissatisfied I was with this , and she asked at reception and they said we should have a three course meal , which she new nothing about . Food was ok , seventies meal , small portions, lemon chicken was nice but dry and sauce was nice , just not a ju , . Got a complementary drink , which was lovely too . Went to bed , dip in bed , so rolling to the middle, one slept well . Next morning got up for breakfast, fell terrible, but massive fail, thin black deep fried pudding, two mushrooms. Quality poor . So sorry guys . If I was too visit again it would be because the reception staff are amazing, they go above and beyond. I would say the best I’ve ever came across .
Avaliou em 16 de Setembro de 2021
I bookedtwo double rooms at this hotel on booking.com some months before we were due to stay, in order to attend a family party in Meltham. Two weeks before the date we were going to stay I rang to book an early evening meal for us during our overnight stay. I explained we were staying as guests and when. At this stage I wasnt told that our rooms were unavailable. Then less than 24 hours before we were due to stay, the hotel rang to say they had overbooked and our rooms were not available. They offered a family room, but my husband did not want to share a room with his sister-in- law and we all have health problems which meant we needed seperate bathroom facilities. They tried to get us to take the room or cancel but we refused as we would have incurred charges from booking.com for late cancellation. I rang booking.com the day we should have travelled and they were great when I explained that the hotel had cancelled our visit. However not so great for us when we found out that the 'party' was in fact a wedding reception for my cousin who had got married secretly a few days previous and wanted to surprise us all. We feel really let down and would not consider booking this hotel again. There was no apology from the hotel. I have put that we travelled in september but of course we didnt because we didnt go due to distance from venue and having nowhere to stay.
loved the views
Avaliou em 3 de Setembro de 2021
Never thought of this hotel, came across it on special rates on booking.com, took a chance and loved it. NB: £100 deposit requested ( so you dont club 18/30) the room. Didnt mind but should be clearly advertised.
The Best Night Away 😊
Avaliou em 28 de Agosto de 2021
I didn’t want to leave. The hotel is clean and cosy and in the middle of nowhere, which was the big draw for me!
I was greeted by a lovely receptionist who asked why I was staying (as a treat night away after months of dealing with a traumatic premature birth and very tiny baby). When I returned to my room after a walk/swim I had been gifted a lovely handwritten card and bottle of fizz, it made my day!
The surrounding countryside was beautiful and I walked to the local reservoirs for some outdoor swimming three times during my stay. Just perfect.
I had an evening meal and breakfast in my room, both absolutely delicious.
I honestly cannot speak highly enough about this wonderful team of staff (especially the receptionist who is an actual angel) and will definitely return to this hotel.