Avaliação dos hóspedes
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Avaliou em 2 de Abril de 2016
Ótimo hotel, confortável, mto limpo e higiênico, Wi-Fi, e foi construído em uma estação, isso é bem legal e diferente, tem um localização ótima, dá pra fazer te ape, perto do hard rock, perto do shopping, perto da arena do indiana Pacers, se tiver um jogo na NBA recomendo mto ir
Beyond Terrible Experoence
Avaliou em 23 de Outubro de 2021
We booked this one of the Pullman car rooms back in June for after going to the Children s Museum and were super excited. When we got there the valet was fantastic. He gets all of my one star. The entire experience flipped once we walked in. Got to the counter and it took a very long time. After 15 minutes I was informed that they had our room wrong. We were booked into a train car room with one bed. Not going to work with two kids, my wife and myself. They said no we don’t have another one and didn’t offer another solution. I got mad and asked for a refund. This soiled an otherwise great experience in the city. Waiting for our car my wife went back in and made sure that the refund would happen and the woman behind the counter lied and said she offered an alternative. I will never even try to stay at this hotel ever again. Easily my worst hotel experience ever.
Colts game? Stay here!
Avaliou em 17 de Outubro de 2021
Great location if your wanting to play and stay in downtown. Centrally located in walkable range to stadium and restaurants. There is actually a secret entrance to lucas oil from hotel. Ask for the train rooms!! Bar is open late too 😉 5 out of 5 reccommend. Staff were great too.
Connected to ICC
Avaliou em 8 de Outubro de 2021
Have stayed here a couple times as it's the only IHG hotel downtown connected to the ICC. The executive king rooms on the ground floor are great- lots of square footage and surprisingly not very noisy. Cleanliness and amenities are fine, but the hotel could probably use an update soon. Could do without the somewhat creepy white statues scattered around, but it's part of the vintage atmosphere, I think. Parking is valet only, but there is a public self-park garage across the street that is slightly cheaper.
Avaliou em 4 de Outubro de 2021
First off, all the staff members were extremely friendly and helpful...no complaints at all towards them. Other than the great staff, everything else was poor. In town for a wedding and upon arrival, one person was working the front desk. Took over 40min to check in due to the long line. Got the the room, bathroom was dirty...toilet water kept running unless you jiggled the handle. Shower knob just spun so you had to find the sweet spot for water temp and to turn it off. Iron didnt work. The room was tiny to begin with, then throw on top all the other issues. If I could have changed the reservation to another hotel and not ate my money I would have. I understand this is an older hotel but it was short staffed, very poorly kept and run down. Highly disappointed and would not stay in this hotel again.