**Localização Do Estabelecimento**.Com uma estadia Quality Inn Northwest em Indianapolis, ficará a 15 minutos de carro de Fashion Mall at Keystone e de Fanimation Antique Fan Museum. Este hotel está a 13,3 km (8,2 mi) de Butler University e a 24,9 km (15,5 mi) de Indianapolis Motor Speedway. As distâncias são apresentadas à 0,1 milha e ao quilómetro mais próximo. .Fanimation Antique Fan Museum - 3,9 km/2,5 mi St. Vincent Indianapolis Hospital - 4,1 km/2,5 mi Adegas e Caves de Hopwood \- 5,8 km/3,6 mi SportZone - 7,2 km/4,5 mi Traders Point Creamery \- 7,6 km/4,7 mi Holliday Park - 9,2 km/5,7 mi Indianapolis Art Center - 10,9 km/6,8 mi Waterpark at Monon Community Center - 11,3 km/7 mi Indianapolis Museum of Art (IMA) - 11,6 km/7,2 mi Fastimes Indoor Karting - 12,3 km/7,6 mi Fashion Mall at Keystone - 12,5 km/7,8 mi Clowes Memorial Hall - 13,2 km/8,2 mi Butler University - 13,3 km/8,2 mi Hinkle Fieldhouse - 13,5 km/8,4 mi Centro de Glendale - 13,9 km/8,6 mi .O aeroporto preferencial para Quality Inn Northwest é o de Indianápolis, IN (IND-Indianapolis Intl.) - 37,4 km/23,3 mi. **Quartos**.Sinta-se em casa num dos 150 quartos com um televisor LCD. O acesso à internet sem fios grátis permite-lhe ficar sempre em contacto. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho estão equipadas com uma combinação polibã/banheira e secadores de cabelo. As comodidades incluem ainda uma mesa de escritório e jornais grátis nos dias úteis, além de um telefone com chamadas locais grátis.**Refeições**.Comece as suas manhãs da melhor forma com um pequeno-almoço continental grátis, servido diariamente.**Negócios, Outras Comodidades**.As principais comodidades incluem um business center aberto 24 horas, jornais grátis no lobby e uma receção aberta 24 horas. Há estacionamento grátis no local.
HORRIBLE
Book a stay on the mobile app. Checked-in and then “Karen” said they don’t have a King bed and only double bed even though my reservation shows King and the Choice Hotels app still show King available. Also multiple rooms vacant because blinds are open. Went to lobby then outside to get to my room. Elevator broke and had to take stairs. Room smelled like weed but sign says smoke-free hotel. I checked the app and it still says King bed available. Went downstairs and “Karen” got rude and unprofessional. She put a sign up saying no vacancies but a lot of rooms vacant. I told her to check me. She refused. Demanded she check me out and give me a receipt. Receipt didn’t say check out. Told her I’ll deal with the situation in the morning. Hotel is horrible. Weed and smoking type. You don’t get what you booked. Staff are rude, unprofessional and uneducated.
DO NOT BOOK HERE
My family and I decided to take a last minute trip to Indianapolis to visit family. The day we decided to go I went online DIRECTLY TO THIS HOTEL’S WEBSITE to book a room. We paid for 2 nights and were given a confirmation # and a no cancellation/refund policy directly on the site after booking AND in an email! Upon arrival with my husband and 2 year old waiting in the car I went inside to check in. The woman behind the desk nonchalantly tells me that they “moved things around and there are no rooms available.” I explain that I booked a non refundable room that morning on their site and I have my confirmation email and everything. “Yeah there is just nothing available.” I’m told. Mind you the parking lot is BARE and it’s already 9pm so I HIGHLY doubt that their rooms are full, and even if they were why was I not notified before arrival!? I ask for a printed copy of my cancellation which she says she can’t do, and when I ask for an emailed cancellation confirmation she said she would have to have her manager do that, and then refused that. I was absolutely infuriated with their lack of professionalism and horrible customer service. Do yourself a favor and just go somewhere else!
DO NOT STAY HERE!!!!
Customer service is AWFUL at this location!!! Elevator was down our whole stay and we were on the third floor, pool was closed and no breakfast was being served which was not mentioned online or was I told any of this when I checked in. When I checked out, the lady behind the desk didn't notice me for 3 mins because she was on her personal cell phone and then when she finally did and stood up, she wasn't wearing a bra and you could clearly see through her shirt and my 14 year old son was with me. I have been calling for several days to talk to the manager and was repeatedly told he wasn't there. Called back today and the same person answered and said she talked to the manager for me and nothing could be done and refused to let me talk to anyone else.
Disappointed
When we arrived at hotel requested a ground floor, but were told only rooms available was on 3rd floor. The elevator was broken so had to use outside stairs to climb to 3rd floor. People were on stairwells smoking.Overall hotel had rundown appearance and linens looked grungy. Only good point was lots of restuarants nearby.Would not recommend!
Still needs work
The hotel exterior has been fully remodeled and looks great. However, the 3rd floor room we had, although apparently renovated, had several problems. There was an outlet cover high on the wall, next to the sprinkler, that was stuffed with facial tissue. There was a hole in the wall next to the heater, although we couldn't see daylight through it. The toilet wasn't adequately bolted to the floor, so if you shifted your weight, the toilet moved, too. The vent in the bathroom ceiling was loose, hanging by one screw. The ceiling fixture in the bathroom was paint-splattered and 1960s vintage. On the positive side the room was clean, the breakfast area was clean, and the breakfast selection average for hotels in this category. At check out the desk clerk did not ask about our stay..