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Avaliou em 13 de Setembro de 2021
This hotel is great. This is the second time my husband and I have stayed at this hotel and both times it was a wonderful stay. The staff is top notch. Check in was simple and fast as well as check out. If I asked for something from the staff (ex; towels, maid service) it was taken care of expediently. The breakfast is so good. The hotel is clean and the indoor pool is great too. Our grand daughters live in MI we live in MS so we will definitely be back to Michigan and we will stay here when we do.
Perfect for a quick getaway
Avaliou em 12 de Setembro de 2021
My wife and me were up visiting visiting friends in Crystal Falls and needed a place to stay nearby. We decided on staying at the AmericInn and were pleased for the most part. We booked a regular king bed room, but got upgraded to a King whirlpool suite for free. It was nice, older room that had a fridge, microwave, sofa bed, and the whirlpool tub in the corner of the room. We were on the ground floor in room 116 over looking the parking lot. The bed was comfortable and the A/C worked great. They provide a quickie breakfast of scrambled eggs, sausage, make your own waffles, cereal, hard boiled eggs, yogurt, etc. It was adequate for you basic needs and enough to get you going in the morning. The breakfast area was clean and kept stocked throughout the morning rush. We saw the indoor pool area and it was popular with kids, but we didn't have a chance to use it.
The only drawback was the shower and toilet. The water pressure and the shower head was terrible and made it difficult to shower. The toilet would loudly gurgle in the morning and the water would rise to the top of lid, almost spilling over. I think there was a problem in the sewer line and informed to front desk of this. They said the would look into as we weren't able to use toilet on our last morning there. Otherwise a pleasant stay and we were satisfied for the most part. The staff was friendly and easy to deal with.
AmericInn comfort, cleanliness and friendliness
Avaliou em 23 de Agosto de 2021
Terrific hotel in the small town of Iron River. Enjoyed the stay and was impressed by the cleanliness and friendliness! The UP has a variety of options from small older hotels, B&B's, Casinos and chain hotels and the AmericInn was almost a perfect blend of all of them, Thanks!
Quiet, with a terrific pool area
Avaliou em 8 de Agosto de 2021
We stayed here for 2 nights. The room was clean and very quiet, despite the hotel's proximity to the highway. The bed and pillows were equally comfortable. The breakfast offerings are extensive, but what we enjoyed most of all was the indoor pool and hot tub. There was a hot shower adjacent to the sauna-- another nice feature of the property-- and even a bathroom where you could dress before leaving the pool area. We look forward to staying here again during fall foliage.
Horrible Customer Service
Avaliou em 6 de Agosto de 2021
Got charged $200 for a room I did not even stay in. Tried to book a room in Iron River, WI and Expedia booked me this corrupt Wyndham establishment. When I called to cancel the woman on the phone was extremely rude and condescending. She basically told me, “sucks to suck, I still am going to charge you.” What a complete nightmare.