Informações do estabelecimento
Saída até: 11:00
4440 W John Carpenter Fwy, Irving, TX 75063, USA - Irving, Texas - Estados Unidos - 75063
Comodidades do estabelecimento
Saída até: 11:00
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Viagem com amigos
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Há outras melhores opções em DFW
Avaliou em 3 de março de 2019
Precisei usar um hotel perto do aeroporto de DFW pela praticidade. O transfer ao hotel demorou mais de 30 minutos. Na chegada ao hotel consegui o day use. O quarto era bem adequado, limpo e boa estrutura para trabalho. Na saída, eu pedi o hotel do aeroporto que atrasou muito e quase perdi minha reunião. Não valeu a pena!
Não me surpreendeu!
Avaliou em 18 de maio de 2016
Apesar de ser um hotel da glamurosa rede Sheraton, este deixou a desejar. Estávamos em um grande grupo a trabalho, e o atendimento ficou muito a desejar. O pessoal da recepção não foi nem um pouco cordial, pareciam trabalhadores exercendo uma função em escala. Atendem um, basicamente e chamam o próximo. Nenhum sorriso, nenhuma cordialidade. O hotel oferece um serviço de Van para até 5 milhas, pois ondas proximidades não há nada a se fazer, nem mesmo restaurantes, somente o do hotel. Mas ao solicitar o serviço, recebemos a negativa por duas vezes. O quarto e o banheiro estavam limpos, eram espaçosos.
Próximo ao Aeroporto
Avaliou em 29 de junho de 2015
Hotel localizado próximo ao aeroporto internacional de Dallas, perfeito para quem precisa de um hotel caso perca um voo ou prefere ficar próximo ao aeroporto. Quartos espaçosos e limpos. Funcionários atenciosos e prestativos. Café da manhã a parte, mas be diversificado. Preço justo.
Easy Airport Service
Avaliou em 24 de agosto de 2022
Used the airport parking service at the hotel. Very easy and friendly. Parking attendant gave me a parking pass and explained where to park and offered a bottle of water. Must of left my lights on and one of the parking attendants did help me jump my car.
Sheraton with some issues (e.g., no air conditioning in hallways/elevator despite 100+ degree heat outside)
Avaliou em 4 de agosto de 2022
I am an Ambassador level Marriott member, so I have been to many hotels all over the world. I am also old enough to remember when Sheraton was a prestigious name among hotels. This Sheraton does not fare well in comparison to other hotels: there are issues with both the service and the physical condition of the hotel, some of the staff are not helpful, and, for some reason, the hotel does not have a business center even though it is clearly a convention center hotel (while we were there there was a large convention from a Christian church). The locals told us that the temperature had been over 100 degrees everyday for over a month, yet this hotel did not have the air conditioning working properly in either the hallways or the elevators. Imagine being crammed into an elevator with all of those convention goers and there is no a-c! When we asked the staff, we were told that they were aware of the problem and were working on it. As an Ambassador level member, we were given access to the Club Lounge on the top floor. Unfortunately, no food was served in that lounge and, to my amazement, it was not air conditioned either. The only thing available was bottled water and soda in the refrigerator. There are not ice machines on every floor. When you leave the elevator, there is a sign saying that the machines are located on the 3rd, 5th, 7th, and 9th floors. As we were staying on the 10th floor, we went down to the 9th floor only to discover, surprise!, no ice machine. We ended up going down to the 7th floor. When we asked the staff about the error, they did not have an explanation. When I asked the front reception about the location of the business center, she, without hesitation, replied "What do you want to print?" As I did not want to print anything, she seemed confused. Eventually I was able to elicit from her that they do not have a business center at all, which seemed to me to be a bit odd for a big hotel/convention center. There were other service issues, with staff either being impolite or not being knowledgeable. The building is a bit rundown. We saw cracks in the paint in several locations. We had 2 rooms on the top (10th) floor. The rooms were average-sized and everything pretty much worked, including the air conditioning. One plus was that you can watch planes take off and land through your window, without hearing them. The walls are well sound-proofed. The complimentary breakfast had a large selection of hot and cold foods, including fresh fruit. We were able to sit and eat for a long time. Given all of the above concerns, the overall redeeming aspect of our stay was the price of the hotel. It is relatively low-priced, particularly for an airport hotel in a major city. I guess the upshot is: "You get what you pay for."