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Este agradável hotel encontra-se em Jacksonville Intl Airport. Os 78 acolhedores quartos tornam-se um local perfeito para relaxar no final do dia. Este alojamento sofreu renovações em 2008. O Courtyard Jacksonville Airport Northeast não oferece receção 24 horas por dia. Não são...
Mais sobre o hotelEste agradável hotel encontra-se em Jacksonville Intl Airport. Os 78 acolhedores quartos tornam-se um local perfeito para relaxar no final do dia. Este alojamento sofreu renovações em 2008. O Courtyard Jacksonville Airport Northeast não oferece receção 24 horas por dia. Não são permitidos animais de estimação neste alojamento. Alguns dos serviços acima referidos podem ser cobrados.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Avaliação TripAdvisor
Baseada em 178 avaliações
Pontuação dos viajantes
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Resumo das pontuações
Cancelamento grátis
Not Marriott quality we are used to. sorry I wasted my Marriott points
We recently stayed here at the start of a vacation because our flight landed late and figured we'd just stay close for that night and then get on with the fun. While we recognized that this was just a basic hotel we were very surprised at the condition of the hotel and our room and extremely disappointed to start a trip in such conditions. The staff was fine it was the dated condition of the hotel and especially our room. The bathroom was in awful shape, the heat/ac unit noisy and the digital part unreadable so we were struggling to adust the temperature. I used up points to stay here and that left me feeling like I blew it on the wrong place. Will not stay here again and do not recommend. I don't care that it isn't fancy but I can't settle for unclean. Renovations are needed because it wasn't the cleaning staff it is the condition of the place!
Good hotel near the JAX airport
We stayed here recently on way through town. Our room was comfortable. The front desk was helpful. We were in a hurry and out the door early the next morning so I'm glad we didn't buy breakfast with our reservation as it was a cooked to order breakfast (as opposed to a buffet) and we would not have had time. Coffeemakers are in the room. You can get creamer in the coffee service in the lobby. Parking is plentiful and free.
FRONT DESK AGAENT DAIJAH!!
I really want to share the most wonderful customer experience I received from Daijah! From the moment I called and spoke with her several times the day I called she was so very welcoming and professional. She was able to accommodate my request each time I spoke with her. I really want to thank her and let the management team know that you have a GEM with Daijah at your front desk! The property is well maintained and I would highly recommend this property for your travels. Hotels with this type of customer service really makes a difference when choosing where to stay!! Thank you Courtyard for your wonderful hospitality!!
Wonderful experience
Daijah at the FD went above and beyond to make my family’ stay unforgettable. My family was visiting the country for the first time and needed a room to stay for the night. They were delighted by the way Daijah help them. Thank you Daijah, you are a super star ⭐️
Nope....never again!
I honestly don't blame the rigid front desk manager Stephanie for this awful review as I blame the hotel's awful and non-flexible policy; but she didn't make it any better. The situation was so awful that two CYBM employees walked over to me and apologized for the inconvenience; I thank them for that. As others. I booked the CYBM through PL as I like the brand and it was close to the JAX airport. They also have a hot tub (the jets weren't working) but the water was very warm, it was like sitting in a bathtub. A close friend (a female from Jacksonville area) asked if she could hang out with me before my flight and we could go to dinner, she would show me the town and we could just have an enjoyable evening catching up. As she has mobility issues and doesn't get out very often, I thought it was a great idea. She is going to have knee surgery after she loses more weight. I walked in (like I have done many times before at hotels to check in) (and did I mention I stayed at this property two other times in the past) told the front desk clerk Stephanie that my situation changed as a result of my friend joining me and I requested a two bed room as opposed to the King bed room I booked through PL. The answer was a resounding "NO" as I booked through a "third party provider PL and under no circumstances could the reservation be changed. I explained that I could not sleep in the same bed as my friend (we aren't married and it is prohibited in our religion) and she still stated "no, as I booked through a third party provider PL". I asked to pay the difference in rooms and the answer was continuously "no, as I booked through a third party provider PL". I mentioned that I was Marriott member, "no....". This is when one of her co-workers walked by and discreetly apologized for what was happening. There was an option she presented: I didn't really understand it but it basically meant disregarding my reservation and then re-booking, basically throwing a 100 dollars away. Her rigidity was so off putting that I honestly didn't want to hear anything she said at that point. I couldn't believe that I was at a Marriott and I couldn't believe the situation. Oh....did I mention it was a Sunday night and the hotel was completely empty??? Eventually she offered us a room with a couch (it was as awful as it sounds sleeping on a hotel "couch") but it was all we could do at that point. Like I said in the beginning, I honestly do not blame this non-hospitable and non-flexible employee for this situation as I blame CYBM. They hired her, they instituted a policy that was non-flexible (travelers need a little flexibility especially after a long day of travel) and they openly treat third party providers (PL, Hotwire, etc) differently than others who book directly through the hotel; and for those reasons I will not be going back!