Não se aceitam animais de estimação ou de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 27 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Serve ao propósito.
Os quarto são bons com o padrão normal da rede. O café da manha poderia ser melhor, os itens são sempre limitados e os mesmos. A localização para a minha visita a negócios é excelente...jfoi minha segunda estadia no hotel e não veria problemas em retornar.
Awesome hotel in Jersey Village area
Super clean hotel with professional front desk agent, I stayed in this place with my fiancy for business trip, we had such a great experience. The breakfast was decent and the price was affordable, we recommend this place for travelers looking for clean accommodation for great price.
Charged me despite my cancellation
Despite following the proper procedures as well as calling the hotel to cancel my reservation, the owners decided to conduct themselves in a fraudulent manner and charged me anyway. They made a conscious decision to steal my money instead of cancelling the reservation. Highly suggest not using this hotel as their actions demonstrate their have no ethics or morals.
Violated ADA TWICE & Safety Issues W/ Room
My husband and I stayed here for five nights in November for a business trip. I am disabled and we brought our two service animals with us. The manager on duty said he needed to see the service animal "documents" to make copies or he would have to charge us a pet deposit. According to ADA, businesses may NOT require special ID for the animals. This is VIOLATION # 1 We didn't bring our documents with us but luckily, we did bring their vests and ID badges. My husband took the badges to the front desk and they made copies of them. When checking out, I noticed they, in fact, DID charge us $117.00 for the pet deposit. My husband spoke to the person at the front desk and said they were NOT allowed to charge fees for a service animal(s). That is VIOLATION # 2 (They ended up removing the pet deposit fee from the final bill.) With the exception of one gentleman who worked at the front desk (his name escapes me), they made us feel inferior and unwelcomed during our entire stay. Not only that, the room was in unsatisfactory condition and had safety issues. I am visually impaired and kept tripping over the carpet that wasn't tacked down. There were broken outlets, the carpet was dirty and the furniture was in need of repairs. Overall, because of their rudeness and not biding by the laws, I would NOT recommend this hotel to anyone nor would we ever stay here again.
I went for visiting family and this hotel stay make it even more memorable. Suite room had comfortable bed and room was very specious. Breakfast had a lots of items to choose from and had nice set of hot buffet. Staff was very friendly and I list this one as one of my best in Houston. They have starbuck and some restaurant next to them which make it even better for me. Highly recommended.