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Avaliou em 13 de Outubro de 2021
Tgis was a disgrace
All emplyess were in the rooms smoming meth amphetamines
Even both managers were involved. Enployeea were staying in rooms making it booked up so that normal custom ers couldnt get a room
This is a disgrace
PERFECT RUSTIC STAY at SEASIDE ROOM
Avaliou em 28 de Julho de 2021
I had a great stay at the Kern Lodge!!! I made a 1 minute overview video of my stay. You can find it on YouTube by searching for the title "Review of Kern Lodge (Seascape Room; Room 116)." You can watch the video or read on for the reasons why I enjoyed my stay! I loved the Seaside room (room 116) because it was suite, equipped with two beds, a TV, full-size mirror, air conditioner, and kitchen. The kitchen was an electric stove top and had all of the cooking tools and kitchen utensils. There was also a coffee maker and complimentary coffee. Room 116 is cool because it's at one end, so you only have neighbors on one side. Overall it was a great experience. The rustic feel of the room was a total plus. The staff was super chill. The facility amenities include a BBQ/picnic area, life size chess and checkers (actually next to room 116), a game room, and a pool. I also loved that it's a few steps away from Kern Brewing Co.
Quaint, clean and friendly
Avaliou em 24 de Setembro de 2020
Justice checked me in and was friendly and helpful. I was just staying one night on my way home from a three week assignment. The bed was very nice - granted I have been sleeping on the ground for three weeks. Room was very clean, and next to a brewery. I would stay here again!
Not What It Used To Be.
Avaliou em 18 de Agosto de 2020
I have been staying at the Kern Lodge yearly, sometimes two times a year for the past 7 years. The rooms have always been clean, towels clean and plentiful and the front desk staff friendly and helpful. At my last two night stay, things have gone drastically downhill. Firstly, the front desk staff was late for my 3 O'clock check-in and when she did show up I got an attitude, not an apology. Our room was not cleaned well, trash can full from last guests and just one towel each. When I asked for more towels, the same "cheerful" staff person told me no, they don't have any. That was just 5' from the supply room where there were stacks of clean towels visible. And the towels that were in the room, although laundered, were dingy and stained. As our unit had a kitchenette, I asked for 1 paper towel roll and a dish cloth as prior to this stay, our rooms always had these nice amenities in the kitchen and our room this time had nothing. I was told some lame excuse about "because of Covid" they didn't have paper towels. I told the "friendly-helpful" staff person that ok, I'll go across the street to the market and buy one as their shelves were full of them.
Disappointing to say the least. There are other options in Kernville and I won't be staying at the Kern Lodge again.
Mice infestation & major delay with check-in
Avaliou em 15 de Agosto de 2020
My family of 4 stayed at the Kern Lodge for two nights in early August. We drove several hours from San Diego and arrived at 2pm for a 3pm check-in. A few hours prior to arriving, I had called several times hoping to get someone on the phone to ask about early check-in but every time I called no person answered. So, when we arrived an hour early and the room was not ready that was fine. They said to come back at 3pm. We just took a little drive and looked at the river. We returned at 3pm And the room was still not ready. I would like to say that the person in the office was very friendly but we were pretty road-weary and had our dog with us and it was really hot out. So we were told it would be another 20 mins or so and so we twiddled our thumbs and killed more time and when we returned a third time and it was still not ready, we decided to just go eat dinner. We returned to the office at 6:30pm (3.5 hours after check-in time and 4.5 hours after arriving in Kernville) and we were finally given a key...however when we got to the room, the housekeeper was still in there! She quickly left and then came back with towels and a vacuum but then never vacuumed. So here I’m concerned about the Covid cleaning protocols b/c I feel it was a rushed clean even though they were 3.5 hours late getting us checked in and the cleaning wasn’t even completed. I do have to say that the girl behind the counter was very nice and offered me $45 off the total bill without me asking or complaining, which was appreciated. However, 3.5 hours delayed when they knew we were there I feel they should have prioritized our room. Whatever - at that point I was just happy to get inside and get our luggage and dog and kids inside and relax and get into a bed for some sleep. Ha! No sleep was had. Soon after we fell asleep we were woken up by the sound of loud scratching in the walls. Not just in one location but all over the two bedroom unit. Both nights we heard scratching and scurrying in the walls as well as the sound of scurrying across the floors in the dark. I was scared to get up and go to the bathroom in the middle of the night. Yuck! We also found mouse droppings. Clearly they knew of the problem b/c there was a mouse trap tucked in behind one of the doors. Our unit was Manzanita room 113 but the units are all connected and the mice were in the walls so I’m sure the other units have issues too. Mice can be very dangerous to human health. They can spread disease, such as hantavirus, salmonellosis and listeria through their urine, droppings, saliva and nesting materials. These diseases can be deadly, and if you have a major infestation, the risk factor of catching one increases. If they are in the walls (and they were) they can also cause an electrical fire by gnawing on wires - so it’s super unsafe. I wanted to like this place but I have to draw the line at mice. We should not have to sleep with vermin. Very disappointed.