Avaliação dos hóspedes
Pontuação dos viajantes
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Resumo das pontuações
Qualidade do sono
Nice hotel but terrible service
Avaliou em 30 de Setembro de 2020
Hotel is lovely, very modern and rooms are good size. Very close to tram which was handy to get to main square and short walk to Schindler factory. That is about all the positive remarks I can make unfortunately . There was no information about hotel amenities either from reception staff or in room. We stayed here Sunday to Wednesday , by the Tuesday evening we had to go to reception and request fresh towels as these had not been changed since our arrival, our room was also not cleaned since our arrival. When this was questioned by us we were told it was due to COVID. However no information about restrictions was available. In my opinion cleaning should have been done more not less due to COVID, there was a receipt on the shelf in my room dated August ( 4 weeks prior to my arrival) so obviously deep cleaning of rooms is not a priority . On the first morning we went down for breakfast at 7am (we had an excursion at 7:20) as it apparently opened at that time, we more or less had tea and coffee thrown onto the table and were given no direction as to whether it was table service or self service for food, the waitress then left the restaurant , we left shortly after and never used that facility again despite having paid for it. Very poor when it comes to communication and information sharing.
Funky boutique hotel
Avaliou em 20 de Agosto de 2020
Stayed for 3 nights with my friend. Hotel is great, modern decor and is very clean with nice communal areas. It is on the edge of Krakow but in a decent area, felt very safe. 15-20 mins walk in a straight line to the main square in Krakow. Very close to Schindler's Factory. Breakfast largely continental with some cooked options. Also ate in hotel restaurant one evening, food was really good and very good value.
Only grumble was air con in room was very cold initially, but we queried with reception and they were able to adjust from master control and was much better after that.
Definitely recommend this hotel for a mini break.
Avaliou em 21 de Maio de 2020
We stayed here for 3 nights & the hotel itself is very clean and modern. The staff were friendly & helped us book an Auschwitz tour. The hotel is a little walk to the main square but we didn’t mind, around 20 minutes. Around 10 minutes in the other direction is a couple of restaurants and shops and a small food market which we enjoyed.
The breakfast had a great selection of everything & we didn’t try the restaurant for food only desserts which were very nice.
Overall we would go back.
Avaliou em 13 de Abril de 2020
Stayed here for 5 nights and enjoyed every minute. The rooms were spotless so comfortable even the trams passing outside didn’t disturb us. Breakfast was excellent so much choice and plenty of everything, the staff were wonderful so welcoming friendly and helpful I will definitely return and stay here again.
Avaliou em 15 de Março de 2020
Hotel is 30 minutes from airport by car. Arrived late afternoon and greeted at reception by friendly and helpful staff. Shocked at having to pay 200PLN deposit as no where on booking did it say a deposit had to be paid. Room on second floor. Very clean and spacious, good size bathroom with walk in shower, hair dryer, iron and ironing board provided along with tea/coffee making facilities, although they do not provide milk, shop 2 minute walk away so easily purchased milk and stored in fridge provided. Rooms cleaned daily along with towels and bedding changed. Breakfast served 7-10am good choices and staff very polite. Bar behind reception open in the evenings used a couple of times after returning from the town for a night cap.
Attractions are easily accessible from the hotel and the reception staff are only to happy to book taxis if you ask. Taxis are cheap and if you go on a trip to the camps for example the taxi driver will wait for you, however long you may be, which we thought was great. Trams run from outside the hotel although I was not brave enough to try them. The main square is about 30 minute walk which I did a couple of times but did get a taxi on the last night 12PLN. Definitely would stay here again, nothing negative to say.