Heritage Hotel Lancaster

Com excelente localização em Lancaster, Heritage Hotel Lancaster está a 1 minutos de carro de Dutch Apple Dinner Theatre e a 7 minutos de Franklin and Marshall College (universidade). Este hotel fica a 7,7 km de Spooky Nook Sports e a 9,2 km de Universidade Millersville.Sinta-se em casa em um de no...

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OpenWeather

6

Quarto standard, 1 cama King

1 cama King

Internet: Wi-Fi grátis

Entretenimento: TV de tela plana 35 polegadas com canais ...

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Política de Cancelamento

Comodidades do quarto:

Máx 3 adultos

Máx 1 criança

Reserva imediata

10

Quarto standard, 2 camas Queen

2 camas Queen

20 metros quadrados

Internet: Wi-Fi grátis

Entretenimento: TV de te...

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Política de Cancelamento

Comodidades do quarto:

Máx 4 adultos

Máx 3 crianças

Reserva imediata

Informações do estabelecimento

Entrada a partir de: 16:00

Saída até: 11:00

Com excelente localização em Lancaster, Heritage Hotel Lancaster está a 1 minutos de carro de Dutch Apple Dinner Theatre e a 7 minutos de Franklin and Marshall College (universidade). Este hotel fica a 7,7 km de Spooky Nook Sports e a 9,2 km de Universidade Millersville.Sinta-se em casa em um de nossos 166 quartos com geladeiras e TVs de tela plana. O Wi-Fi de cortesia mantém você conectado e há programas via satélite para sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres e escrivani...

500 Centerville Rd - Lancaster, Pennsylvania - Estados Unidos - 17601

Comodidades do estabelecimento

Entrada a partir de: 16:00

Saída até: 11:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    76

  • Muito Bom

    121

  • Bom

    64

  • Razoável

    32

  • Ruim

    17

Perfil dos viajantes
  • Negócios

    40

  • Romântica

    62

  • Viagem a sós

    7

  • Família

    90

  • Viagem com amigos

    59

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

Ok for one night but showing its age

Avaliou em 23 de agosto de 2022

I have been staying here for years to go to the dinner theater next door but no more. First of all, when I went to check in, the young man at the desk did not get up or greet me in any way. He was very unfriendly. I asked him to speak up as I could not hear him but all he did was let out a big sigh. Not how one wants to be greeted. Now as to the room. A positive is that it was clean. except for the tv remote which was so sticky I had to sanitize it. However the room is dark and the carpet badly stained so do not walk on it in bare feet. The breakfast, which is an extra cost is just plain terrible. Nothing is seasoned and at 8:30 am they were already out of a lot of food (breakfast available until 10). Do not pay for this breakfast but eat at one the restaurants close by. I did speak to the manage about my greeting and she was very nice.

buckeyegirl68

Dissatisfied guest

Avaliou em 24 de julho de 2022

We planned a mini-vacation with our grandchildren to Lancaster. Our grands were very excited as they had never stayed in a hotel before. We looked for one that would be close to the attractions that we wanted to see, was not too expensive and had a pool. The children love to swim and they don’t have a pool at home. The Heritage Hotel seemed to fit the bill. As my husband saw that one hotel noted their pool was closed, he called Heritage to inquire about the status of their pool. He was told it was open. In considering the extremely hot weather, we built our days around the pool. The plan was to go out early and go in the pool in the heat of the afternoon. When we got to the hotel, there was a sign on the door stating that the pool was closed due to maintenance. We inquired about the status and were told a maintenance person would be out the next day. One day in the pool lost. The girl at the front desk did not express any remorse for the situation. The next day, we had an early outing but my husband asked at the front desk about the pool. He spoke to a different girl at the desk. She said they were still waiting to hear but she did apologize. It occurred to me that we should cancel that night’s reservation and go to another hotel with a pool, so when we returned to the hotel, I asked to speak to the manager. I was told there was no manager on site. I explained my request to cancel and was told by the same girl as the first day that she could not authorize that. I suggested she call someone who could. She said she could not do that. She offered to give me the number of someone I could call the next day. I noted that at that point we would have stayed the night already. Now, I understood that it was no one’s fault that the pool had turned green, but I received absolutely no concern and no recourse. In the morning, again there was no manager present. I did try calling the number I was given 4 times and when it went to voicemail, I was kicked out each time. At that point, I tried calling the front desk several times and got no answer there either. I gave up and we left. This was not a life problem but it certainly did impact our vacation. The most bothersome part was the total disregard for the dissatisfaction of a guest. That aside, the hotel looks tired, there is no towel rack nor fan in the bathroom. The bathroom mirror and lighting are insufficient for putting on makeup. The room, however, was relatively clean and the bed was comfortable. Kudos to the cleaning/maintenance staff. There is no breakfast offered but there is a discount on breakfast at Loxley’s, which is attached to the hotel. The restaurant was the best part of our stay. The food was good and the wait staff was very pleasant and helpful. In my opinion, skip the Heritage Hotel but do go to Loxley’s restaurant.

Camaten

Old Fashioned Style

Avaliou em 28 de abril de 2022

This hotel seems to be used primarily for motor coach senior travelers. White Star Tours must get one huge kick back for putting their clients here because I can’t imagine choosing this property by your own choice. It is off the path from all of the usual Lancaster attractions and it is stuck in the 1970s era. Nothing about it has been updated. Small bathroom and small TV. The plus side is the rooms are clean. Choose a different property for your vacation time in Lancaster!!

loveisbliss

Clean - but avoid the breakfast!

Avaliou em 21 de março de 2022

Room was clean, staff was friendly. Leave yourself extra time for the shower - the shower head was so small, took me extra time to wash my hair. Don't bother with the breakfast - they tell you it's $11.50 plus tax & gratuity - when I got my bill at check out - they charged $ 19.36 for the first breakfast and $ 18.51 for the second breakfast. No idea why so much for gratuity, nor why different prices!! I did notice the ONE waitress working didn't refuse a tip from a customer, so my guess is they don't see the outrageous tip they tag on to each persons bill. Side note, the breakfast was NOT worth it - wasn't anything beyond what you would get for free from someone place like Holiday Inn Express - although they did have "fresh" fruit, but it was beyond fresh (old). We did eat at the bar and the bartender's skills of avoiding eye contact and getting you refills was beyond stellar! It's amazing how good he was at that! The food and beer options were good so that makes up for the poor service.

Jennifer S

stayed here 4 nights as part of a tour sponsored by Diamond TOurs

Avaliou em 17 de dezembro de 2021

Hotel recovering from covid and understaffed. Food at dinner for our group terrible. The room was clean, but only one nightstand between two beds and reading lights inadequate. Many problems with remote control for TV. One night only cold water in shower. Drapes not working to open/close. No counter space in bathroom, not even on the sink. Only slivers of soap--went out and bought a bar of soap. No maid service but did provide towels, sheets, and toiletries if you asked. Heat/AC controls difficult to calibrate. Buffet breakfast was OK.

orapax